About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. At Starbucks, we prioritize creating a welcoming 'third place' between home and work, fostering community and connection through every sip.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who embody our core values of integrity, passion, and excellence. As a Shift Supervisor in Long Island City, New York, you'll be part of a dynamic team in a vibrant urban location at Jackson Ave & 44th Dr (Store# 50483), contributing to the energy of this bustling neighborhood.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide store operations during shifts. You'll support the store manager in delivering outstanding customer experiences, ensuring operational excellence, and developing baristas into top performers. This full-time position requires flexibility to work early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced retail environment.

As a Shift Supervisor, you'll coach partners on beverage and food preparation, manage cash handling, and uphold safety standards. With strong interpersonal skills and the ability to direct others, you'll build a positive team culture while meeting sales goals and maintaining our high service standards.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies, including quality beverage and food production, cash handling, safety, and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customizing orders based on customer preferences, such as temperature or ingredient adjustments.
• Delegating tasks to baristas and coordinating the work of two or more employees to keep the store running smoothly.

Leadership and Team Support

Direct the work of others, provide on-the-spot coaching, and foster a collaborative team environment. Your ability to build relationships will help create a supportive atmosphere where partners feel valued and empowered.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Coffee Company in Long Island City, NY, candidates should possess:

• At least six (6) months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six (6) months of experience delegating tasks or coordinating the efforts of two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and the capacity to work seamlessly as part of a team.
• Flexibility for varied shifts and commitment to regular attendance.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with Starbucks covering the full cost—over $25,000 in value.
• Bean Stock: Equity grants that make you a partial owner in the company, aligning your success with ours.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee and Food Markouts: Indulge in complimentary drinks and snacks during shifts.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond—into district management or corporate opportunities. Our internal mobility program has helped thousands of partners advance, with many starting as baristas and rising through the ranks. Access free training, leadership workshops, and mentorship to accelerate your path.

Training and Development

From barista basics to advanced management courses, Starbucks invests in your success with ongoing learning platforms and certifications in food safety, customer service, and more.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to make a meaningful impact. In Long Island City, you'll serve a diverse community, contribute to local sustainability initiatives like our Greener Stores program, and be part of a brand synonymous with quality and innovation. With competitive pay estimated at $38,000–$48,000 annually (based on market rates for NYC retail leadership), plus tips and benefits, this role offers stability and upside. Experience the pride of leading a team that creates moments of connection over every cup.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams.

What benefits are available immediately?

Eligible partners enjoy tuition coverage, Bean Stock, free drinks/food, Spotify, and more from day one.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime and advancement.

How do I apply?

Search for Store# 50483 on Starbucks careers site and submit your application today!

Ready to lead at Starbucks? Apply now and brew your future in Long Island City, NY.