About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks offers high-quality coffees, teas, and handcrafted beverages alongside fresh food items. Founded in 1971 in Seattle, Washington, the company has grown into a global icon synonymous with premium coffee experiences, community engagement, and employee empowerment. At Starbucks, we prioritize creating a welcoming third place between home and work, where customers connect, relax, and enjoy expertly crafted drinks. Our mission drives everything we do: to inspire and nurture the human spirit.

Role Overview

As a Shift Supervisor at Starbucks Store# 10810 located at Katella & Los Alamitos in Los Alamitos, California, you will play a pivotal role in leading your team during shifts to deliver outstanding customer experiences. This position is ideal for motivated individuals with retail or food service experience who thrive in dynamic environments. Shift Supervisors ensure smooth operations, coach baristas on beverage and food preparation, handle cash securely, and uphold the highest standards of store safety and cleanliness. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role offers the chance to grow within a supportive team while contributing to Starbucks' reputation for excellence.

Why This Role Matters

Shift Supervisors are the backbone of store operations, bridging the gap between baristas and store managers. You will direct daily tasks, resolve customer issues swiftly, and foster a positive team culture that aligns with Starbucks' values of inclusivity and performance.

Key Responsibilities

In this hands-on leadership role, your responsibilities include:

• Maintaining regular and consistent attendance and punctuality to model reliability for your team.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Enforcing store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to optimize efficiency during peak times.
• Directing the work of others while building strong relationships and promoting teamwork.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Los Alamitos, CA, you should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Proven ability to direct the work of others in a fast-paced retail setting.
• Quick learning aptitude to master Starbucks recipes, procedures, and equipment.
• Effective oral communication skills for clear instructions and customer engagement.
• Strong knowledge of the retail environment, including sales, merchandising, and customer service best practices.
• Exceptional interpersonal skills to build relationships with team members and customers.
• Team-oriented mindset with the ability to collaborate seamlessly.

Reasonable accommodations are available to ensure everyone has an equal opportunity to succeed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, giving you ownership in our success.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee and Food Markouts: Indulge in complimentary drinks and food during shifts.
• 401(k) with Company Match: Secure your future with robust retirement savings support.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts.

Career Growth at Starbucks

Starbucks invests heavily in your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership programs. Many of our store managers, district managers, and corporate leaders started in hourly roles. With clear paths to advancement, performance-based promotions, and tuition reimbursement, your career at Starbucks can lead to endless opportunities—from running multi-unit operations to roles in merchandising, operations, or even international assignments.

Training and Development

From day one, you'll access Starbucks University for digital learning modules, hands-on coaching, and mentorship. We promote from within 80% of the time, ensuring your hard work translates to real growth.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to be part of a purpose-driven company that values diversity, equity, inclusion, and sustainability. In Los Alamitos, CA, you'll serve a vibrant community while enjoying the perks of working for a Fortune 500 company. Our commitment to ethical sourcing, community involvement, and employee well-being makes Starbucks the perfect place to build a rewarding career. Experience the pride of leading a team that creates moments of connection every day.

Role FAQs

Q: What is the typical shift length?
A: Shifts vary from 4-8 hours, with flexibility based on store needs.

Q: Is prior coffee experience required?
A: No, but customer service and leadership experience are key. We'll train you on Starbucks standards.

Q: Are there opportunities for full-time conversion?
A: Yes, high-performing Shift Supervisors often transition to full-time roles with enhanced benefits.

Q: How does Starbucks support work-life balance?
A: Through flexible scheduling, mental health days, and generous PTO accrual.

Q: What salary can I expect?
A: Competitive pay estimated at $38,000-$48,000 annually, based on experience and location, plus tips and benefits.

Ready to elevate your career? Apply for the Shift Supervisor position at Starbucks in Los Alamitos today and become part of something bigger.