Shift Supervisor - Starbucks Coffee Company in Los Angeles, CA

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks offers high-quality coffees, teas, and handcrafted beverages while fostering a welcoming third-place environment. Founded in 1971 in Seattle, Washington, the company has grown into a global icon, emphasizing ethical sourcing, sustainability, and community impact. At Starbucks, every partner (that's what we call our employees) is empowered to create meaningful connections and drive store success. As a Shift Supervisor at our Figueroa & Exposition store near USC, you'll play a pivotal role in delivering the Starbucks Experience in the heart of Los Angeles.

Role Overview

The Shift Supervisor position at Starbucks Store #17413 (Figueroa & Exposition - LA, USC II) is a dynamic leadership role perfect for motivated individuals ready to step up in a fast-paced retail environment. In this full-time position, you'll oversee shift operations, coach baristas, ensure exceptional customer service, and maintain store standards. This role demands flexibility, quick thinking, and a passion for coffee and people. Located in vibrant Los Angeles, California, this opportunity allows you to lead a team while advancing your career in the coffee industry. With competitive pay estimated at $38,000-$48,000 annually (based on market rates for LA), plus unbeatable benefits, it's more than a job—it's a launchpad for your future.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact includes:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours that encompass early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Upholding store operating policies, including delivering quality beverages and food products, precise cash handling, and prioritizing safety and security.
• Coaching team members in preparing food and beverages to standard recipes or customizing orders based on customer preferences, such as adjustments in temperature, ingredients, or substitutions.
• Delegating tasks and coordinating the efforts of two or more employees to ensure smooth operations during peak times.

Leadership Focus

Direct the work of others, build team relationships, and foster a positive environment where every partner thrives. Your ability to communicate effectively and handle the retail hustle will shine here.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, you'll need:

• At least six months of experience in a customer-facing role involving constant interaction and fulfilling requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others, learn quickly, and communicate orally with clarity.
• Strong interpersonal skills, retail knowledge, and the capacity to work collaboratively in a team.
• Flexibility for varied shifts and a commitment to building lasting relationships with customers and partners.

No formal degree required—just enthusiasm, reliability, and leadership potential. Starbucks values diverse backgrounds and provides training to help you excel.

Benefits & Perks

Starbucks sets the standard for partner benefits, offering comprehensive perks that support your well-being and growth:

• Bean Stock: Equity grants that make you a true partner in the company's success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online)—no cap on eligible programs.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee & Drink Markouts: Product discounts and complimentary drinks/food for you and your loved ones.
• 401(k) with Company Match: Secure your retirement with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts on travel and merchandise. In Los Angeles, you'll also benefit from local wellness programs tailored to urban lifestyles.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through Starbucks College Achievement Plan and leadership workshops. Many supervisors advance to store management, district roles, or corporate positions. Our promote-from-within culture has propelled thousands of partners to executive levels. In LA's competitive market, this role positions you for rapid progression in retail leadership, operations, or even merchandising. Track your growth with personalized development plans and mentorship from seasoned leaders.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that prioritizes people over profits. In Los Angeles, you'll contribute to community initiatives like youth programs near USC and sustainable sourcing efforts. Enjoy a premium work culture with inclusive values, cutting-edge technology (like our Nitro Cold Brew systems), and the chance to innovate daily. With a supportive network of partners and managers, you'll thrive in an environment that celebrates diversity and rewards excellence. This Shift Supervisor role isn't just employment—it's a premium opportunity to lead, learn, and love what you do.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Is experience required?

Yes, at least six months in customer service and task delegation.

What benefits start immediately?

Free drinks, product discounts, and Spotify Premium from day one; tuition coverage after qualifying period.

How do I apply?

Visit the Starbucks careers site, search for Store #17413, and submit your application today.

Is this role full-time?

Yes, full-time with opportunities for overtime during peak seasons.

Ready to elevate your career? Apply for the Shift Supervisor position at Starbucks in Los Angeles now and become part of something bigger.