Shift Supervisor - Starbucks Coffee Company, Los Angeles, CA

About Starbucks Coffee Company

Starbucks Coffee Company is the premier global coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the United States and worldwide, Starbucks has built a legacy of excellence in the coffee industry since 1971. Headquartered in Seattle, Washington, we source ethically grown coffee beans and craft beverages that delight millions daily. Our mission extends beyond coffee; we foster inclusive communities, drive sustainability through initiatives like our Greener Stores and ethical sourcing programs, and empower partners (that's what we call our employees) with unparalleled growth opportunities. In Los Angeles, California, our stores like the one at Fashion Square Mall embody this spirit, serving as vibrant hubs for connection and quality service in the heart of the city.

Role Overview

As a Shift Supervisor at Starbucks Store #18356 in Los Angeles, CA, you'll step into a leadership role that blends hands-on operations with team inspiration. This position is perfect for motivated individuals with retail or food service experience who thrive in dynamic environments. You'll oversee shifts, ensuring every customer leaves with a smile and a perfectly crafted beverage or food item. Flexible scheduling accommodates early mornings, evenings, weekends, nights, and holidays, making it ideal for those seeking full-time retail careers with impact. At Starbucks, Shift Supervisors aren't just managers—they're coaches who elevate baristas, uphold our high standards, and contribute to a welcoming store atmosphere in one of LA's bustling locations.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations, to model reliability for the team.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Meeting store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep operations smooth and efficient.

These duties ensure our Los Angeles store runs seamlessly, delivering the Starbucks experience customers expect.

Qualifications & Requirements

To succeed as a Shift Supervisor, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others with confidence and clarity.
• Quick learning aptitude to master Starbucks recipes, systems, and procedures.
• Effective oral communication skills for team coaching and customer engagement.
• Strong interpersonal skills, knowledge of the retail environment, and the ability to work as part of a team while building lasting relationships.

No formal degree is required—your passion for people and coffee is what counts. Starbucks values diversity and provides reasonable accommodations where needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart in retail careers:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Food Markouts: Indulge in handcrafted beverages and pastries on us.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits support your well-being and long-term success.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor in Los Angeles, you'll access leadership training programs, mentorship, and clear paths to roles like Store Manager, District Manager, or beyond. Many of our executives started as baristas. With internal mobility across 15,000+ U.S. stores, your career trajectory is limitless. We offer certifications, skill-building workshops, and the Starbucks College Achievement Plan for tuition-free education, empowering you to grow while leading shifts at Fashion Square Mall.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Los Angeles, you'll contribute to a brand synonymous with quality and connection. Experience a premium culture valuing work-life balance, inclusivity, and innovation. Our stores are launchpads for coffee industry jobs and retail careers, with competitive pay estimated at $38,000-$48,000 annually for this role. Be part of sustainable practices, like our commitment to 100% ethically sourced coffee by 2025. Whether you're passionate about customer service or aspiring to leadership, Starbucks in LA offers purpose, perks, and progression.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to fit store demands.

Is prior supervisory experience required?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free coffee/food markouts and Spotify Premium start day one; others like tuition coverage and 401(k) follow eligibility.

How does Starbucks support career advancement?

Through training, tuition-free education, and internal promotion opportunities.

Is this a full-time position?

Yes, full-time employment with comprehensive benefits.

Ready to lead the next shift at Starbucks? Apply now for this Shift Supervisor role in Los Angeles, CA, and brew your future with us.