About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating inclusive spaces where communities thrive.

In Los Angeles, California, Starbucks stores like the one at Store# 15062 in DTLA Union Station Main Concourse serve as vibrant hubs for busy professionals, travelers, and locals alike. As a Shift Supervisor, you will play a pivotal role in upholding our high standards of service and operational excellence in this dynamic location.

Role Overview

The Shift Supervisor position at Starbucks Coffee Company in Los Angeles, California, is a leadership role designed for motivated individuals ready to take the next step in their retail career. Reporting to the store manager, you will oversee shift operations, guide baristas, and ensure every customer leaves with a smile. This full-time role demands flexibility, strong people skills, and a passion for coffee and customer service. With opportunities for advancement, competitive pay estimated between $38,000 and $48,000 annually, and world-class benefits, this is your chance to brew a rewarding career at Starbucks.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Adhere to store operating policies, delivering quality beverages and food products while managing cash handling, safety, and security protocols.
• Prepare and coach team members in crafting food and beverages to standard recipes or customizing orders based on customer preferences, such as adjustments in temperature, ingredients, or substitutions.
• Delegate tasks, coordinate the efforts of two or more employees, and direct the work of others to ensure smooth operations during your shift.

Operational Excellence

You will model Starbucks standards, from maintaining a clean and inviting store environment to troubleshooting issues swiftly, ensuring every shift runs seamlessly in the high-traffic DTLA Union Station location.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others and learn quickly in a fast-paced environment.
• Effective oral communication skills and strong interpersonal abilities to build relationships with team members and customers.
• Knowledge of the retail environment and the ability to work collaboratively as part of a team.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers an unmatched benefits package that sets us apart in the retail industry:

• Bean Stock: Equity grants that make you a partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and fresh food items daily.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests in your development with robust training programs, leadership workshops, and clear paths to promotion. Many of our district managers and executives started as baristas or shift supervisors. In Los Angeles, you'll have access to regional opportunities, from multi-store oversight to corporate roles. Our commitment to internal mobility means 80% of leadership positions are filled by current partners. Elevate your career while making a difference in the community.

Training and Development

New Shift Supervisors receive hands-on training in coffee mastery, team leadership, and operational tools, ensuring you're equipped for success from your first shift.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Los Angeles means becoming part of a purpose-driven company that prioritizes people, communities, and sustainability. Work in an inclusive culture where your voice matters, and your contributions fuel global impact. In DTLA Union Station, you'll engage with diverse customers, honing skills transferable to any industry. With competitive estimated salary, unparalleled benefits, and endless growth potential, Starbucks is where ambition meets opportunity. Be the leader who inspires—one shift at a time.

Role FAQs

What shifts will I work?

Flexible scheduling includes early mornings, evenings, weekends, nights, and holidays to support 24/7 operations.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams is required.

What benefits are available immediately?

Eligible partners enjoy Bean Stock, tuition coverage, Spotify Premium, free markouts, and 401(k) match from day one.

Is this a full-time role?

Yes, full-time employment with opportunities for overtime and advancement.

How do I apply?

Search for Store# 15062 on Starbucks careers site and submit your application today!