About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In Los Angeles, Starbucks stores like the one at Pico & Grand embody our passion for connection and quality. As a Shift Supervisor, you'll play a pivotal role in delivering the Starbucks Experience to diverse customers in this vibrant city.

Role Overview

The Shift Supervisor position at Starbucks Store# 48339, Pico & Grand in Los Angeles, California, is a dynamic leadership role perfect for motivated individuals ready to step up in a fast-paced retail environment. In this full-time position, you'll oversee store operations during your shift, ensuring every customer leaves with a smile and a perfectly crafted beverage. You'll coach baristas, manage workflows, and uphold our high standards for food, drinks, safety, and service. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role offers the opportunity to grow within a supportive team while enjoying competitive pay estimated between $38,000 and $48,000 annually.

Whether you're delegating tasks to keep the line moving or customizing drinks to meet unique customer requests, you'll be at the heart of creating memorable moments. Starbucks values leaders who thrive in team settings, communicate effectively, and build genuine relationships.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact includes:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Enforcing store operating policies and standards, covering quality beverages and food products, cash handling, and store safety/security.
• Preparing and coaching the team on food and beverage preparation to standard recipes or customized orders, adjusting for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to ensure smooth operations.

Leadership Focus

Direct the work of others with confidence, fostering a positive team environment where everyone excels. Your ability to learn quickly and adapt will be key to success.

Qualifications & Requirements

To excel as a Shift Supervisor at Starbucks, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Strong oral communication skills and the ability to direct others effectively.
• Knowledge of the retail environment, strong interpersonal skills, and the capacity to work collaboratively in a team.
• Proven ability to build relationships and learn quickly in a dynamic setting.

No formal degree is required—your passion for people and coffee is what counts. Starbucks is an equal opportunity employer committed to inclusive hiring practices.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Food Markouts: Indulge in your favorites on every shift.
• 401(k) with Company Match: Secure your financial future with our generous matching program.

Additional perks include health insurance, paid time off, mental health resources, and employee discounts. We invest in your well-being so you can focus on what matters.

Career Growth at Starbucks

Starbucks is committed to your professional development. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal training programs, leadership development courses, and mentorship opportunities provide clear paths to promotion. Many of our executives started as baristas—your career journey begins here. With thousands of U.S. stores, relocation opportunities abound for ambitious leaders.

Training and Support

From day one, you'll receive hands-on training in coffee craftsmanship, customer service, and leadership. Ongoing coaching ensures you stay ahead in the coffee industry.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values diversity, equity, inclusion, and sustainability. In Los Angeles, you'll contribute to a community-focused store while enjoying the perks of working for a Fortune 500 company. Our culture emphasizes work-life balance, innovation, and recognition—celebrate your achievements with team events and performance bonuses. With a supportive network and global reach, Starbucks empowers you to make a difference, one shift at a time.

Role FAQs

What is the estimated salary for this role?

Based on market rates for Shift Supervisors in Los Angeles, expect $38,000–$48,000 annually, depending on experience and performance.

Is this a full-time position?

Yes, this is a full-time role with flexible scheduling to fit your lifestyle.

What experience is required?

Six months in customer service and task delegation; retail or food service experience is ideal.

Does Starbucks offer benefits immediately?

Benefits like tuition coverage and 401(k) are available to eligible partners from day one.

How do I apply?

Search for Store# 48339, Pico & Grand on Starbucks careers site and submit your application today!