About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on sourcing the finest arabica coffee beans, crafting exceptional beverages, and creating welcoming third-place environments where communities connect. Our mission drives everything we do: to inspire and nurture the human spirit. As a Shift Supervisor at our Sunset & Palisades store in Los Angeles, you'll play a pivotal role in delivering this experience daily.

Role Overview

The Shift Supervisor position at Starbucks Store# 20770, located at Sunset & Palisades in Los Angeles, California, is a dynamic leadership role perfect for motivated individuals ready to step up in the fast-paced retail and food service industry. In this full-time position, you'll oversee shift operations, guide baristas, ensure top-tier customer service, and maintain the high standards that define Starbucks. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role offers the opportunity to lead with impact while building valuable skills in team management and operations. Estimated salary ranges from $38,000 to $48,000 annually, reflecting competitive pay in the Los Angeles market for retail leadership roles.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and essential to store success:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations, to model reliability for your team.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet business needs.
• Enforce store operating policies and standards, including providing quality beverages and food products, precise cash handling, and upholding safety and security protocols.
• Prepare and coach the preparation of food and beverages according to standard recipes or customized for customers, handling variations like temperature adjustments, ingredient quantities, or substitutions.
• Leverage at least six months of experience to delegate tasks effectively and coordinate the efforts of two or more employees, ensuring seamless operations.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks, candidates should bring:

• Six months of experience in customer-facing roles requiring constant interaction and fulfillment of customer requests.
• At least six months delegating tasks or coordinating teams, demonstrating proven leadership.
• Ability to direct the work of others with confidence and clarity.
• Quick learning aptitude to master Starbucks procedures and products rapidly.
• Effective oral communication skills for team coaching and customer engagement.
• Strong interpersonal skills and the ability to build relationships within a team-oriented environment.
• Knowledge of the retail environment and a passion for delivering exceptional service.

No formal degree is required, but a high school diploma or equivalent is preferred. Starbucks values diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart, ensuring partners feel valued and supported:

• Bean Stock: Equity in the company through stock grants, allowing you to share in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), opening doors to higher education without debt.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and food items daily, plus discounts for friends and family.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on travel and merchandise.

Career Growth at Starbucks

Starbucks is committed to partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership programs. Many of our district managers, store managers, and executives started as hourly partners. With internal mobility opportunities across thousands of U.S. stores, your career path could lead to roles like Assistant Store Manager, Store Manager, or beyond into operations, merchandising, or corporate positions. In Los Angeles, tap into a vibrant network of stores for rapid advancement.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to lead with purpose in a company that prioritizes people, communities, and sustainability. In the heart of Los Angeles at Sunset & Palisades, you'll serve diverse neighborhoods, foster team growth, and contribute to our goal of ethical sourcing and environmental responsibility. With premium benefits, competitive pay, and a supportive culture, Starbucks empowers you to thrive. Experience the pride of running a shift where every interaction brews connection and every decision elevates the brand.

Role FAQs

Q: What experience is required?
A: At least six months in customer service and six months delegating tasks.

Q: Is this a full-time role?
A: Yes, full-time with flexible scheduling.

Q: What benefits are immediately available?
A: Eligible partners enjoy benefits like free drinks, tuition coverage, and more from day one.

Q: How do I apply?
A: Visit our careers site and search for Store# 20770 in Los Angeles.

Q: Does Starbucks offer accommodations?
A: Yes, we provide reasonable accommodations for attendance, work, and more.