About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our vision to life daily. As a Shift Supervisor at Store# 29497 located at TAMPA & NORDHOFF in Los Angeles, California, you'll play a pivotal role in upholding our high standards of service and operations in one of the most vibrant cities in the nation.

Role Overview

The Shift Supervisor position at Starbucks is a dynamic leadership role perfect for motivated individuals with retail experience who thrive in fast-paced environments. Reporting to the store manager, you'll oversee shift operations, coach baristas, ensure compliance with company standards, and deliver outstanding customer experiences. This full-time role requires flexibility to work early mornings, evenings, weekends, nights, and holidays, making it ideal for those passionate about the coffee industry and team leadership.

In Los Angeles, where innovation meets diversity, this position offers the chance to lead a team in a high-volume store, honing skills in customer service, food and beverage preparation, and store management. With Starbucks' emphasis on partner development, this role serves as a stepping stone to higher management positions within the company.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Oversee store operations during your shift, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages according to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegate tasks to other employees and coordinate the efforts of two or more team members to meet peak-hour demands.
• Direct the work of others, fostering a positive team environment while upholding Starbucks' operating policies and standards.

Customer Focus

Constant interaction with customers is at the heart of the role. You'll fulfill requests promptly, build relationships, and contribute to a welcoming store atmosphere that keeps guests coming back.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to learn quickly and adapt to a fast-paced retail environment.
• Strong interpersonal and oral communication skills.
• Proven ability to work as part of a team and build relationships with colleagues and customers.
• Knowledge of retail operations, with flexibility for varied shifts including early mornings, evenings, weekends, nights, and holidays.

Reasonable accommodations are available to ensure all qualified candidates can perform essential functions.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Equity grants that make you a partial owner in the company, sharing in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your education without debt.
• Spotify Premium: Free subscription to enjoy music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and food items during shifts and take home extras.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on merchandise.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership programs. Many of our district managers and above started in hourly roles like yours. With internal promotion rates among the highest in retail, your path to store management, operations, or even corporate roles is wide open. In Los Angeles, opportunities abound in our bustling district, with exposure to diverse customer bases and high-performing stores.

Training and Development

From day one, you'll access Starbucks University for e-learning modules on coffee knowledge, customer service, and leadership. Mentorship programs pair you with experienced leaders, accelerating your growth.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, sustainability, and community impact. In Los Angeles, you'll contribute to a store at TAMPA & NORDHOFF, serving neighborhoods with the perfect cup of coffee while advancing your career. Our premium culture rewards hard work with tangible benefits, flexible schedules, and a sense of belonging. Whether you're passionate about coffee craftsmanship or team leadership, Starbucks provides the platform to excel.

With competitive estimated salaries ranging from $38,000 to $48,000 annually (based on market rates for Los Angeles), plus comprehensive benefits, this is more than a job—it's a career launchpad.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating employees.

What benefits are available immediately?

Free coffee/food markouts and Spotify Premium start right away; others like tuition coverage vest over time.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime.

How do I apply?

Search for Store# 29497, TAMPA & NORDHOFF on Starbucks careers site and submit your application today!

Ready to lead the next shift at Starbucks? Apply now and brew your future with us.