About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we source ethically grown coffee from around the world, crafting beverages that inspire connection and moments of joy. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our Figueroa & York store in Los Angeles, you'll be part of a dynamic team driving this mission forward in a vibrant urban setting.

Role Overview

The Shift Supervisor role at Starbucks Store# 19848, located at Figueroa & York in Los Angeles, California, is perfect for motivated leaders ready to elevate their retail career. In this position, you'll oversee shift operations, guide baristas in delivering top-tier service, and ensure every customer leaves with a smile. This full-time opportunity demands flexibility, quick thinking, and a passion for coffee culture. With Starbucks' renowned training programs, you'll gain skills in leadership, operations, and customer engagement that propel your professional growth. Join us to lead shifts that make a difference in the heart of LA.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact includes:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours that encompass early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Upholding store operating policies and standards, including providing high-quality beverages and food products, precise cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized orders, adapting for changes like temperature, ingredient quantities, or substitutions.
• Delegating tasks to team members and coordinating the efforts of two or more employees to keep operations smooth and efficient.

Leadership Focus

Direct the work of others with confidence, fostering a positive team environment while building relationships that drive performance and morale.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks, candidates should possess:

• At least six months of experience in a customer-facing role involving constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Proven ability to direct the work of others and learn quickly in a fast-paced retail environment.
• Effective oral communication skills, strong interpersonal abilities, and the capacity to work collaboratively as part of a team.
• Knowledge of retail operations and a knack for building lasting relationships with customers and colleagues.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks provides comprehensive training to set you up for success.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and growth:

• Bean Stock: Equity grants that make you a partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee & Food Markouts: Complimentary drinks and snacks during shifts, plus discounts for friends and family.
• 401(k) Match: Company contributions to help secure your financial future.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee assistance programs. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests heavily in your development. As a Shift Supervisor, you'll access leadership training, mentorship, and pathways to roles like Store Manager, District Manager, or corporate positions. Many of our executives started as baristas. With internal mobility across thousands of stores, your career trajectory is limitless. In Los Angeles, opportunities abound in high-traffic locations like Figueroa & York, where you'll hone skills transferable to any industry.

Training & Development

From hands-on barista coaching to online courses via Starbucks College Achievement Plan, we equip you with tools for advancement. Expect regular performance reviews and personalized growth plans.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, sustainability, and community impact. In Los Angeles, our Figueroa & York store serves a diverse neighborhood, offering a platform to connect authentically. Enjoy a premium work culture with competitive pay, flexible scheduling, and a supportive team. Beyond the job, contribute to initiatives like hiring veterans, supporting youth programs, and reducing our environmental footprint. At Starbucks, you're not just working—you're creating memorable experiences and building a legacy.

Role FAQs

Q: What is the typical shift length?
A: Shifts vary from 4-8 hours, with flexibility based on store needs.

Q: Are weekends and holidays required?
A: Yes, availability for flexible hours including weekends and holidays is essential.

Q: What salary can I expect?
A: Estimated $38,000-$48,000 USD yearly, based on experience and location rates.

Q: Do I need prior supervisory experience?
A: Six months delegating tasks to others is required.

Q: How do benefits like tuition coverage work?
A: Eligible partners receive 100% tuition for ASU Online bachelor's degrees, no strings attached.

Ready to lead the next shift at Starbucks? Apply now and brew your future in Los Angeles!