About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities connect.

In Los Angeles, California, Starbucks stores like Store# 05911 at Wilshire & Serrano embody our passion for excellence. We prioritize sustainability, diversity, and innovation, making us a top employer in the retail and food sectors. Joining Starbucks means becoming part of a legacy that values employee growth, work-life balance, and meaningful impact.

Role Overview

As a Shift Supervisor at Starbucks Store# 05911 in Los Angeles, California, you will lead by example, ensuring outstanding customer experiences and smooth store operations. This full-time role involves supervising baristas during shifts, maintaining high standards in beverage and food preparation, and fostering a positive team environment. Shift Supervisors are key to delivering the 'Starbucks Experience'—warm, welcoming, and efficient service that keeps customers returning.

You'll work flexible hours, including early mornings, evenings, weekends, nights, and holidays, adapting to the dynamic pace of a busy urban store. With strong leadership and interpersonal skills, you'll coach your team to success while upholding our commitment to quality, safety, and security.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Your core duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible scheduling that encompasses early mornings, evenings, weekends, nights, and holidays.
• Adhering to store operating policies and standards, including providing top-quality beverages and food products, accurate cash handling, and ensuring store safety and security.
• Preparing beverages and food to standard recipes or customizing orders based on customer preferences, such as adjusting temperatures, ingredient quantities, or substitutions.
• Coaching and directing team members in food and beverage preparation to meet Starbucks' rigorous standards.
• Delegating tasks and coordinating the efforts of two or more employees to optimize shift performance.

Leadership Focus

Beyond operations, you'll direct the work of others, build team relationships, and contribute to a collaborative retail environment. Your ability to handle constant customer interactions ensures every guest leaves satisfied.

Qualifications & Requirements

To thrive as a Shift Supervisor, candidates should possess:

• At least six months of experience in a customer-facing role involving constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Proven ability to direct the work of others and learn quickly in a fast-paced setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and the capacity to work seamlessly as part of a team.
• Demonstrated ability to build relationships with colleagues and customers alike.

No formal education beyond high school is required, but a passion for coffee, leadership, and service is essential. Starbucks welcomes diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Equity grants that make you a partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enjoy your favorite music.
• Free Coffee and Food Markouts: Enjoy Starbucks products daily with employee markouts.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. Our benefits package supports your well-being and long-term goals.

Career Growth at Starbucks

Starbucks invests heavily in employee development. As a Shift Supervisor, you'll access leadership training programs, mentorship, and pathways to roles like Store Manager, District Manager, or corporate positions. Many of our executives started as baristas. With internal mobility across thousands of stores, your career trajectory is limitless. We promote from within, rewarding dedication with opportunities to lead larger teams or innovate in operations.

Training and Support

From day one, you'll receive hands-on training in coffee craftsmanship, customer service, and management skills. Ongoing development ensures you stay ahead in the competitive retail landscape.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, sustainability, and community impact. In Los Angeles, you'll contribute to a vibrant store culture while enjoying competitive pay estimated at $38,000–$48,000 annually, based on market rates for the role. Experience the pride of leading a team that creates moments of connection over coffee. Our commitment to ethical sourcing, environmental responsibility, and social equity aligns with modern values, making every shift meaningful.

With a supportive culture, unbeatable benefits, and global reach, Starbucks empowers you to thrive professionally and personally.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks or coordinating 2+ employees.

Q: What benefits are available immediately?
A: Free coffee/food markouts and Spotify Premium start right away; others like tuition coverage vest over time.

Q: How does Starbucks support career advancement?
A: Through training, mentorship, and internal promotions—many leaders began in hourly roles.

Q: Is this a full-time position?
A: Yes, full-time employment with comprehensive benefits.

Ready to elevate your career? Apply for the Shift Supervisor role at Starbucks Store# 05911 today and become part of something bigger.