About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do: to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.

In Los Angeles, California, Starbucks stores like the one at Olympic & Westwood are vibrant hubs where partners (that's what we call our employees) create meaningful connections with customers. As a Shift Supervisor, you'll play a pivotal role in delivering the Starbucks Experience, ensuring every visit is welcoming and exceptional.

Role Overview

The Shift Supervisor position at Starbucks Store# 05565, located at Olympic & Westwood in Los Angeles, California, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee store operations during your shift, coach baristas, maintain high standards of service, and contribute to a positive team environment. Flexible scheduling accommodates early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced retail setting.

As a Shift Supervisor, you'll bridge the gap between barista and store manager, gaining hands-on leadership experience while perfecting your craft in beverage preparation and customer service. This role offers a competitive estimated salary range of $38,000 to $48,000 annually, based on market rates for Los Angeles, with opportunities for performance-based increases.

Key Responsibilities

Shift Supervisors at Starbucks are the heartbeat of the store during their shifts. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and upholding store safety and security protocols.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to ensure smooth operations.

Leadership and Team Support

Direct the work of others, foster a collaborative team environment, and build strong relationships to drive store success. Your ability to learn quickly and communicate effectively will be key to motivating your team and delighting customers.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should possess:

• At least six (6) months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six (6) months of experience delegating tasks or coordinating the work of two (2) or more employees.
• Ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work as part of a team and build lasting relationships.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Equity grants that make you a partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enjoy your favorite music.
• Free Coffee and Drink Markouts: Enjoy handcrafted beverages on us during shifts.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible roles, ensuring you feel valued from the start.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership programs. Many of our store managers, district managers, and even executives started as baristas or shift supervisors. With internal promotion rates among the highest in retail, your path to advancement is clear—90% of our leaders are promoted from within. Leverage tools like our Partner Hub for career resources and mentorship opportunities tailored to your goals.

Training and Development

From food safety certifications to advanced brewing techniques, we invest in your skills. In Los Angeles, you'll also benefit from regional training centers and networking events.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, communities, and sustainability. In Los Angeles, you'll contribute to local initiatives like youth programs and environmental efforts. Our inclusive culture celebrates diversity, with employee resource groups and equitable pay practices. Experience the pride of working for a brand that tops 'Best Places to Work' lists year after year. As a Shift Supervisor at Olympic & Westwood, you'll lead with impact, grow personally and professionally, and enjoy benefits that support your whole life.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating two or more employees.

What benefits are available immediately?

Eligible partners enjoy tuition coverage, Bean Stock, free drinks, and more from day one.

Is this a full-time role?

Yes, full-time employment with competitive pay and growth opportunities.

How do I apply?

Search for Store# 05565 on Starbucks careers site and submit your application today!