About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store environments. With thousands of locations across the United States and globally, Starbucks has built a legacy of fostering human connections over coffee. Founded in 1971 in Seattle, Washington, the company has grown into a cultural icon, emphasizing ethical sourcing, sustainability, and employee empowerment. At Starbucks, partners (that's what we call our employees) are at the heart of everything we do. We offer more than just jobs; we provide pathways to personal and professional growth in the dynamic coffee industry.

Role Overview

As a Shift Supervisor at Starbucks Store# 10542 located at Los Gatos & Hwy 85 in Los Gatos, California, you will play a pivotal role in leading your team during shifts to deliver the Starbucks Experience. This position is ideal for motivated individuals with retail experience who thrive in fast-paced environments. Shift Supervisors ensure operational excellence, coach baristas on beverage and food preparation, and create a welcoming atmosphere for customers. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this full-time role offers the chance to advance within one of America's most beloved brands.

Why This Role Matters

In this leadership position, you'll direct the work of others, delegate tasks, and maintain high standards for quality, safety, and customer satisfaction. It's a stepping stone to higher management roles at Starbucks, where your contributions directly impact store success and partner engagement.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of daily operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to ensure smooth operations.

These duties demand quick thinking, effective communication, and a passion for the retail environment.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Los Gatos, California, you should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others and build strong team relationships.
• Effective oral communication skills and the ability to learn quickly.
• Strong interpersonal skills, knowledge of the retail environment, and the capacity to work collaboratively as part of a team.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations where needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partial owner in the company.
• Spotify Premium: Enjoy ad-free music to enhance your daily vibe.
• Free Coffee and Drink Markouts: Complimentary beverages and food items during shifts.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include health insurance, paid time off, partner discounts, and mental health resources, ensuring comprehensive support for full-time partners.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through Starbucks College Achievement Plan and leadership programs. Many of our district managers and store managers started in hourly roles. With internal promotion rates among the highest in retail, your career trajectory could lead to roles like Assistant Store Manager, Store Manager, or beyond into operations, merchandising, or corporate positions. In Los Gatos, California, this store offers a vibrant community hub with ample opportunities for advancement in the Bay Area market.

Training and Development

From barista basics to advanced leadership workshops, Starbucks provides tools for success. Our commitment to your growth includes mentorship, performance feedback, and tuition-free education.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, communities, and the planet. In Los Gatos, you'll serve a diverse clientele in a prime location at Los Gatos & Hwy 85, contributing to local moments of connection. Enjoy a supportive culture, competitive pay estimated at $42,000-$52,000 annually (based on market rates for California), and the prestige of working for a global leader. Starbucks partners report high job satisfaction due to our inclusive environment and meaningful work.

Role FAQs

Q: What is the estimated salary for this role?
A: Based on retail sector rates in Los Gatos, CA, expect $42,000-$52,000 yearly, with opportunities for tips and bonuses.

Q: Is this a full-time position?
A: Yes, full-time with flexible scheduling.

Q: What experience is required?
A: Six months in customer service and team coordination.

Q: Does Starbucks offer benefits immediately?
A: Full-time partners are eligible for comprehensive benefits from day one.

Q: How do I apply?
A: Visit our careers site and search for Store# 10542 in Los Gatos, CA. Apply now to start your Starbucks journey!