About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we're more than just coffee—we're about creating meaningful connections, fostering inclusive communities, and inspiring partners (that's what we call our employees) to reach their full potential. In Lusby, Maryland, our store at Lusby Commons is a vibrant hub where locals gather for their morning brew or afternoon pick-me-up.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Lusby, Maryland, you'll step into a leadership role that empowers you to guide a team of baristas during busy shifts. This position is perfect for motivated individuals with retail experience who thrive in fast-paced environments. You'll ensure exceptional customer service, maintain store standards, and contribute to a positive team culture. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this full-time role offers the chance to develop supervisory skills while enjoying Starbucks' renowned partner benefits.

Why This Role Stands Out

Shift Supervisors aren't just managers—they're coaches who inspire excellence. You'll handle everything from delegating tasks to upholding our commitment to quality beverages and safe operations, all while building relationships with customers and team members alike.

Key Responsibilities

In this dynamic role, your day-to-day duties will keep the store running smoothly and delight customers at every turn:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Adhere to store operating policies, including providing top-quality beverages and food products, precise cash handling, and prioritizing safety and security.
• Prepare beverages and coach team members on recipes, including customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure efficient operations.

Leadership in Action

Direct the work of others, foster teamwork, and create an environment where everyone excels. Your ability to communicate effectively and build relationships will be key to success.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Lusby, Maryland, bring these qualifications to the table:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic setting.
• Strong oral communication skills, interpersonal abilities, and knowledge of the retail environment.
• Team player mindset with the capacity to build lasting relationships.
• Availability for flexible scheduling, including early mornings, evenings, weekends, nights, and holidays.

No Experience? No Problem

While prior supervisory experience is ideal, Starbucks values potential. If you have barista or retail background, we're eager to train you for leadership.

Benefits & Perks

Starbucks partners enjoy industry-leading benefits that support your well-being, finances, and growth:

• Bean Stock: Receive Starbucks stock grants to share in the company's success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Spotify Premium: Enjoy ad-free music streaming as part of your partner perks.
• Free Coffee & Food Markouts: Indulge in complimentary drinks and snacks during shifts.
• 401(k) Match: Build your retirement savings with generous company matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on merchandise.

Career Growth at Starbucks

Starbucks invests in your future. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for roles like Assistant Store Manager or beyond. Our robust training programs, mentorship opportunities, and internal mobility mean 70% of store leaders started as hourly partners. In Lusby, Maryland, this role is your launchpad to district management or corporate positions worldwide.

Development Programs

Access leadership workshops, online courses via LinkedIn Learning, and the Path to Leadership program tailored for rising stars.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company committed to ethical sourcing, sustainability, and community impact. In Lusby Commons, you'll serve a tight-knit community while enjoying a supportive culture that celebrates diversity and inclusion. With competitive pay estimated at $36,000–$46,000 annually (based on market rates for Maryland retail supervisors), plus tips and benefits, this role offers stability and upside. Experience the Third Place—where work feels like home.

Role FAQs

Q: What is the typical shift length?
A: Shifts vary from 4–8 hours, with flexibility based on store needs.

Q: Are there opportunities for promotion?
A: Absolutely—many managers started as Shift Supervisors.

Q: What accommodations are available?
A: Starbucks provides reasonable accommodations for attendance, duties, and more.

Q: Is prior coffee experience required?
A: No, but customer service and leadership experience are key.

Q: How do benefits start?
A: Eligible partners receive benefits after meeting introductory period requirements.

Ready to brew your career? Apply for the Shift Supervisor position at Starbucks in Lusby, Maryland today!