About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store environments. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission is to inspire and nurture the human spirit: one person, one cup, and one neighborhood at a time. In Madison, Wisconsin, our stores embody this ethos, serving as vibrant hubs for locals and visitors alike.

Role Overview

As a Shift Supervisor at Starbucks Store# 02309 located at 661 State Street in Madison, Wisconsin, you will play a pivotal role in leading your team during shifts to deliver outstanding customer experiences. This full-time position requires dynamic individuals who thrive in a fast-paced retail environment, ensuring operational excellence while fostering a positive team culture. Shift Supervisors at Starbucks are key leaders who coach baristas, manage daily operations, and uphold our high standards for product quality and customer service. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role offers the perfect opportunity for motivated professionals seeking growth in the coffee industry.

Why Madison, Wisconsin?

Madison, the vibrant capital of Wisconsin, is home to the University of Wisconsin, offering a lively atmosphere perfect for Starbucks' community-focused stores. Located on bustling State Street, Store# 02309 is at the heart of student life, cultural events, and local commerce, making it an exciting place to lead a team.

Key Responsibilities

Shift Supervisors are the backbone of store operations, ensuring every shift runs smoothly. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the tasks of two or more team members to optimize efficiency.

These duties demand quick thinking, leadership, and a passion for creating memorable customer moments.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others effectively.
• Strong oral communication skills and the ability to learn quickly.
• Knowledge of the retail environment, strong interpersonal skills, and the capacity to work as part of a team.
• Demonstrated ability to build relationships with customers and colleagues.

No formal education beyond high school is required, but a passion for coffee, leadership, and service is essential. Reasonable accommodations are available for qualified individuals with disabilities.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with full tuition reimbursement.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, giving you ownership in our success.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee & Merchandise Markouts: Take home coffee, tea, and partner merchandise at no cost.
• 401(k) with Company Match: Secure your future with our robust retirement savings plan, including generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee assistance programs, ensuring your well-being is a priority.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service excellence programs, and leadership development courses. Many of our district managers, store managers, and executives started as hourly partners. With internal promotion opportunities, mentorship programs, and tuition coverage, your career path is limitless. In Madison, advance to roles like Store Manager or beyond, joining a network of over 400,000 partners worldwide.

Training and Support

From day one, you'll access Starbucks University for digital learning modules, hands-on coaching, and performance feedback to build your skills confidently.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, sustainability, and innovation. We prioritize ethical sourcing, with 99% of our coffee ethically sourced through C.A.F.E. Practices. In Madison, contribute to community initiatives like local hiring events and sustainability drives. Enjoy a supportive culture where your voice matters, flexible scheduling accommodates life needs, and every shift contributes to something bigger. With competitive estimated salaries ranging from $36,000 to $46,000 annually (based on market rates for the role in Madison, WI), plus comprehensive benefits, Starbucks invests in you.

Role FAQs

Q: What is the estimated salary for this role?
A: Based on retail/food sector rates in Madison, WI, expect $36,000 - $46,000 USD yearly, with opportunities for performance-based increases.

Q: Is this a full-time position?
A: Yes, full-time employment with flexible shift scheduling.

Q: What experience is required?
A: At least six months in customer service and task delegation.

Q: Are benefits available immediately?
A: Eligible partners receive benefits after meeting eligibility requirements, including tuition coverage and stock grants.

Q: How do I apply?
A: Visit our careers site, search for Store# 02309 in Madison, WI, and submit your application today!

Ready to lead the next great shift at Starbucks? Apply now and brew your future with us.