About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life. Joining Starbucks means becoming part of a purpose-driven organization that prioritizes sustainability, diversity, equity, and inclusion. Whether you're starting your career or advancing it, Starbucks offers unparalleled opportunities in the retail and coffee industry.

Role Overview

As a Shift Supervisor at Starbucks Store# 66293 in Mount Joy, Manheim, Pennsylvania, you will play a pivotal role in leading your team to deliver the Starbucks Experience. This position is ideal for motivated individuals with retail experience who thrive in fast-paced environments. Shift Supervisors ensure operational excellence, coach baristas on beverage and food preparation, and create welcoming atmospheres for guests.

You'll oversee shifts, manage daily operations, and foster a positive team culture. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role demands reliability and adaptability. If you have a passion for coffee, people, and leadership, this Shift Supervisor position at Starbucks in Manheim, PA, is your chance to shine.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customizing orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to keep shifts running smoothly.

Leadership and Team Support

Direct the work of others, build relationships, and work collaboratively as part of a team. Your ability to communicate effectively and handle constant customer interactions will drive success.

Qualifications & Requirements

To excel as a Shift Supervisor at Starbucks in Manheim, PA, you should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic retail environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of retail operations and a team-oriented mindset.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diverse backgrounds and provides training to help you succeed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you an owner in the company.
• Spotify Premium: Enjoy a free subscription to stream your favorite music.
• Free Coffee and Food Markouts: Indulge in complimentary beverages and food during shifts.
• 401(k) with Company Match: Secure your future with robust retirement savings options.

Additional perks include health insurance, paid time off, partner discounts, and mental health resources. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests in your development with comprehensive training programs, leadership courses, and clear paths to promotion. Many District Managers and Store Managers started as baristas or shift supervisors. With thousands of U.S. stores, opportunities abound for relocation, international assignments, and roles in merchandising, operations, or corporate. Our commitment to internal mobility means 80% of leadership positions are filled by current partners.

Training and Development

From Barista Basics to advanced Shift Supervisor certification, you'll gain skills transferable across industries. Starbucks University offers ongoing learning to fuel your career.

Why Join Starbucks

Choosing Starbucks means joining a company that values you as a partner. We offer competitive pay estimated at $34,000-$42,000 annually for this role in Manheim, PA, based on market rates, plus tips and performance incentives. Work in a supportive environment where your contributions matter. In Manheim, Pennsylvania, our Mount Joy store serves a vibrant community, providing the perfect backdrop for your leadership journey.

Starbucks is an equal opportunity employer committed to a diverse workforce. We embrace inclusivity and provide reasonable accommodations as needed.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams.

What benefits are available immediately?

Eligible partners enjoy tuition coverage, Bean Stock, free drinks/food, Spotify, and more from day one.

Is this a full-time position?

Yes, full-time role with opportunities for overtime.

How do I apply?

Search for Store# 66293 in Manheim, PA, on the Starbucks careers site and submit your application today!