About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we source ethically grown coffee from around the world, roast it to perfection, and serve it in welcoming Third Places where communities connect. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our Mansfield, Texas location (Store# 06507, MATLOCK & DEBBIE), you'll play a pivotal role in delivering this mission daily.

Role Overview

The Shift Supervisor position at Starbucks in Mansfield, Texas, is a dynamic leadership role perfect for motivated individuals with retail experience who thrive in fast-paced environments. In this full-time position, you'll oversee store operations during your shift, coach baristas, ensure top-tier customer service, and maintain our high standards for food and beverage quality. Flexible scheduling accommodates early mornings, evenings, weekends, nights, and holidays, making it ideal for those seeking work-life balance while advancing their career in the coffee industry. With Starbucks' renowned benefits package, including 100% tuition coverage through Arizona State University Online, Bean Stock equity, Spotify Premium, free coffee markouts, and a 401(k) match, this role offers more than just a job—it's a launchpad for long-term success.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations, to ensure smooth store operations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet customer demands.
• Adhere to store operating policies and standards, delivering quality beverages and food products, handling cash securely, and upholding safety and security protocols.
• Prepare beverages and coach team members on recipes, including customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks to baristas and coordinate the efforts of two or more employees to optimize efficiency during peak times.

Leadership Focus

Direct the work of others by providing clear guidance, fostering a positive team environment, and building relationships that drive performance. Your ability to learn quickly and communicate effectively will be key to success.

Qualifications & Requirements

To excel as a Shift Supervisor at Starbucks Mansfield, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Strong interpersonal skills, effective oral communication, and the ability to work collaboratively in a team.
• Knowledge of retail environments and the agility to learn quickly.
• Availability for flexible scheduling and commitment to punctuality.

No formal degree is required—Starbucks values hands-on experience and a passion for coffee and people. Reasonable accommodations are available to support diverse needs.

Benefits & Perks

Starbucks sets the standard for employee benefits in retail:

• 100% Tuition Coverage: Pursue your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants to share in the company's success.
• Spotify Premium: Enjoy ad-free music streaming as part of your perks.
• Free Coffee & Markouts: Complimentary handcrafted beverages and food items for you and your loved ones.
• 401(k) Match: Company matching contributions to help secure your financial future.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits underscore Starbucks' investment in Partners' well-being.

Career Growth at Starbucks

Starbucks is committed to internal mobility—over 70% of our leaders started in hourly roles. As a Shift Supervisor, you'll gain leadership training through our Barista Basics, Shift Supervisor Foundations, and District Manager pathways. Advance to roles like Assistant Store Manager, Store Manager, or beyond into operations, merchandising, or corporate positions. Our Mansfield store offers hands-on coaching from experienced leaders, positioning you for rapid growth in the coffee industry.

Training & Development

From day one, you'll access Starbucks University for online courses, in-store simulations, and mentorship programs tailored to supervisory skills like team delegation, customer service excellence, and inventory management.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that prioritizes people, communities, and the planet. In Mansfield, Texas, our store at MATLOCK & DEBBIE is a community hub where you'll build lasting relationships with regulars and colleagues alike. Enjoy competitive pay estimated at $36,000–$46,000 annually (based on market rates for the role in Texas retail/food sector), plus tips and performance incentives. With our inclusive culture, sustainability initiatives like ethical sourcing, and global opportunities, Starbucks empowers you to thrive. Whether you're passionate about coffee craftsmanship or leadership, this Shift Supervisor role is your chance to make a difference—one shift at a time.

Role FAQs

What is the estimated salary for this position?

Based on U.S. retail/food sector rates for Shift Supervisors in Texas, expect $36,000–$46,000 yearly, plus tips and benefits.

Is this a full-time role?

Yes, full-time with flexible hours to fit your lifestyle.

What experience is required?

Six months in customer service and task delegation.

Does Starbucks offer benefits immediately?

Benefits like tuition coverage and 401(k) start after eligibility periods, with perks like free drinks from day one.

How do I apply?

Search for Store# 06507 in Mansfield, TX, on Starbucks careers site and submit your application today!