About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. In Canada, Starbucks operates hundreds of stores, including in vibrant communities like Maple Ridge, BC. We are committed to sourcing ethically grown coffee, fostering inclusive workplaces, and driving positive change through sustainability initiatives like our Greener Stores program. As a Shift Supervisor at Starbucks Coffee Company in Maple Ridge, you'll be part of a team that brews more than just coffee—we create connections and inspire moments every day.

Role Overview

The Shift Supervisor role at Starbucks Store# 04529, located at Dewdney & 227th in Maple Ridge, BC, is a dynamic leadership position perfect for motivated individuals passionate about coffee, customer service, and team development. In this full-time role, you'll support the store manager by overseeing shift operations, coaching partners, and ensuring every customer leaves with a smile. This position offers hands-on experience in retail management within the fast-paced coffee industry, with opportunities to grow into higher leadership roles. Estimated salary ranges from $42,000 to $52,000 CAD annually, based on market rates for retail supervisors in British Columbia's food service sector.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are centered on operational excellence and team empowerment:

• Assist with new partner training by positively reinforcing successful performance and providing respectful, encouraging coaching as needed.
• Provide constructive feedback to the store manager on partner performance during your shift.
• Contribute to a positive team environment by recognizing changes in partner morale or performance and promptly communicating them to leadership.
• Deliver legendary customer service by prioritizing the customer-first attitude and building genuine connections with every guest.
• Develop strong relationships with your shift team by understanding and addressing individual motivations, needs, and concerns.
• Execute store operations seamlessly during scheduled shifts, including opening and closing procedures.
• Ensure consistent quality of beverages, whole bean coffee, and food products by strictly adhering to recipe and presentation standards.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Maple Ridge, BC, you'll need:

• Proven ability to direct the work of others in a fast-paced environment.
• Quick learning aptitude to master Starbucks recipes, procedures, and systems.
• Effective oral communication skills for coaching partners and engaging customers.
• Solid knowledge of the retail environment, particularly in food and beverage service.
• Strong interpersonal skills to foster team unity and customer loyalty.
• Demonstrated ability to work collaboratively as part of a team.

Previous experience in retail, food service, or hospitality is highly valued, along with a passion for coffee culture and leadership potential. Flexibility for shift work, including evenings and weekends, is essential.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being and professional growth:

• Bean Stock: Equity in the company through stock options, making you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your education without debt.
• Spotify Premium: Complimentary subscription to enjoy music on the go.
• Free Coffee and Food Markouts: Enjoy Starbucks products daily during shifts and take home favorites.
• 401(k) Match: Generous company matching contributions to your retirement savings (adapted for Canadian plans like RRSP contributions).

Additional perks include comprehensive health benefits, paid time off, employee assistance programs, and exclusive partner discounts on merchandise.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll gain leadership training through our Barista Basics, Shift Supervisor workshops, and ongoing coaching. Many of our district managers and store managers started in hourly roles. With internal promotion rates exceeding 70%, your path to roles like Assistant Store Manager or beyond is clear. In Maple Ridge, BC, you'll join a supportive district team focused on your advancement in the Canadian market.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company where your work matters. We prioritize diversity, equity, and inclusion, creating welcoming spaces for all. In Maple Ridge, contribute to a community hub at Dewdney & 227th, serving local families and professionals. Enjoy a premium work culture with global impact—sustainable sourcing, community involvement, and innovation in coffee trends. Plus, with competitive pay, unbeatable benefits, and a fun team atmosphere, it's more than a job; it's a career worth brewing.

Role FAQs

Q: Is this a full-time position? Yes, full-time with flexible scheduling.

Q: What is the estimated salary? $42,000–$52,000 CAD per year, depending on experience.

Q: Are there growth opportunities? Absolutely—fast-track to management with proven performance.

Q: What benefits are immediate? Free drinks/food start day one; full benefits after eligibility period.

Q: Do I need prior experience? Preferred but not required; training provided.

Ready to elevate your career? Apply for the Shift Supervisor role at Starbucks in Maple Ridge today and become part of something bigger.