Shift Supervisor - Starbucks Coffee Company in Marietta, Georgia

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on creating a welcoming third place between home and work, where customers connect over premium coffee, handcrafted beverages, and fresh food. Our mission drives everything we do: to conduct our business in ways that are ethically, socially, and environmentally responsible. As a Shift Supervisor at our Marietta, Georgia location (Store# 18734, Powers Ferry & Terrell Mill), you'll play a pivotal role in delivering this exceptional experience while advancing your career in a supportive, dynamic environment.

Role Overview

The Shift Supervisor position at Starbucks is an exciting leadership opportunity for motivated individuals ready to step up in the fast-paced retail and food service industry. Reporting to the store manager, you'll oversee shift operations, coach baristas, ensure top-tier customer service, and maintain our high standards for product quality and store safety. This full-time role demands flexibility, with shifts that may include early mornings, evenings, weekends, nights, and holidays. Located in vibrant Marietta, Georgia, this position offers a chance to build relationships with a diverse team and loyal customers while enjoying Starbucks' renowned benefits package. If you thrive in a team-oriented retail setting and have supervisory experience, this is your gateway to leadership at one of America's most beloved brands.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact will be felt across store operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations, to ensure smooth shift coverage.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet customer demand.
• Upholding store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and prioritizing store safety and security.
• Preparing and coaching the team on food and beverage preparation according to standard recipes or customized orders, including adjustments for temperature, ingredient quantities, or substitutions.
• Leveraging at least six months of experience to delegate tasks and coordinate the efforts of two or more employees effectively.

These duties position you as a key leader, fostering a positive environment where every team member excels.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Marietta, GA, you'll need a blend of experience, skills, and mindset. Essential qualifications include:

• Six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• At least six months of experience delegating tasks or coordinating the work of two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities to build lasting relationships.
• Knowledge of the retail environment and the capacity to work collaboratively as part of a team.

No formal degree is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations where needed.

Benefits & Perks

Starbucks sets the standard for employee benefits in the retail sector, offering comprehensive perks that support your well-being and growth:

• Bean Stock: Equity in the company through stock grants, making you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your education without debt.
• Spotify Premium: Complimentary subscription to enjoy music on the job and beyond.
• Free Coffee and Drink Markouts: Enjoy handcrafted beverages and food on your shifts and take home perks for loved ones.
• 401(k) with Company Match: Secure your future with robust retirement savings and employer contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits make Starbucks a top employer for Shift Supervisors nationwide.

Career Growth at Starbucks

Starbucks invests heavily in your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership programs. Many of our store managers, district managers, and even corporate executives started as hourly partners. With internal mobility opportunities across thousands of U.S. stores, including Marietta, GA, you can advance quickly. Our commitment to promotion from within ensures that dedication and performance lead to rewarding paths like Assistant Store Manager or beyond. Join us and unlock a career as limitless as your potential.

Why Join Starbucks

Choosing Starbucks means more than a job—it's a community. In Marietta, Georgia, our Powers Ferry & Terrell Mill store is a hub for locals seeking quality coffee and connection. You'll work with a passionate team, serve customers who become regulars, and contribute to initiatives like sustainability and community giveback. Starbucks' inclusive culture celebrates diverse backgrounds, offering a premium work experience with competitive pay estimated at $36,000–$46,000 annually for this role. With global reach and local impact, Starbucks empowers you to make a difference every shift.

Role FAQs

What shifts will I work as a Shift Supervisor?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to align with store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating 2+ employees, plus customer service experience.

What benefits are available immediately?

Perks like free drinks start day one; comprehensive benefits including tuition coverage after eligibility.

Is this a full-time position?

Yes, full-time role with opportunities for overtime and career advancement.

How do I apply for the Marietta, GA location?

Search for Store# 18734 on Starbucks careers site and submit your application today.

Ready to lead at Starbucks? Apply now and brew your future in Marietta, Georgia.