Shift Supervisor - Starbucks Coffee Company in Massapequa, NY

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on ethically sourcing premium Arabica coffee, crafting handcrafted beverages, and creating welcoming third-place environments where communities connect. Our mission drives everything we do: to be the premier purveyor of the finest coffee while maintaining our uncompromising principles.

In Massapequa, New York, our Store# 07307 at 107 & Merrick Rd embodies this spirit, serving the local community with exceptional service and products. As a Shift Supervisor, you'll play a pivotal role in upholding these standards, leading a dynamic team in a high-energy retail environment.

Role Overview

The Shift Supervisor position at Starbucks in Massapequa, NY, is perfect for motivated leaders ready to take charge during key shifts. This full-time role involves overseeing store operations, coaching baristas, ensuring compliance with operating policies, and delivering outstanding customer experiences. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, you'll thrive in a fast-paced setting where your leadership directly impacts team performance and customer satisfaction.

Shift Supervisors at Starbucks are the backbone of our stores, bridging the gap between baristas and store managers. You'll handle everything from cash management and safety protocols to customizing beverages and fostering a positive team culture. If you have retail experience and a passion for coffee, this role offers immediate impact and long-term growth.

Key Responsibilities

Operational Leadership

Maintain regular and consistent attendance and punctuality, setting the example for your team. Work flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays. Ensure adherence to all store operating policies and standards, with or without reasonable accommodations.

Customer Service Excellence

Interact constantly with customers, fulfilling requests and providing quality beverages and food products. Coach the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.

Team Management

Leverage at least six months of experience delegating tasks and coordinating two or more employees. Direct the work of others, build relationships, and foster a collaborative team environment. Handle cash securely and prioritize store safety and security.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Massapequa, NY, bring these qualifications:

• Six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• At least six months delegating tasks or coordinating teams of two or more.
• Flexible availability for varied shifts.
• Ability to learn quickly in a dynamic retail environment.
• Strong oral communication, interpersonal skills, and team collaboration.
• Knowledge of retail operations and ability to direct others.

No formal degree required—your experience and passion for service are what matter. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being and growth:

• Bean Stock: Receive Starbucks stock grants as a partner-owner.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enjoy your favorite music.
• Free Coffee & Food Markouts: Enjoy complimentary drinks and food during shifts.
• 401(k) Match: Company matches your contributions for retirement savings.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits start day one for eligible roles, making Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. As a Shift Supervisor, you'll receive hands-on training, leadership coaching, and opportunities to advance to roles like Assistant Store Manager or beyond. Many of our district managers and executives started as baristas. With internal mobility across thousands of U.S. stores, your career path is limitless. Access online learning via Starbucks College Achievement Plan and mentorship to accelerate your progress in the coffee industry.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Massapequa, NY, lead a team that crafts moments of connection over coffee. Enjoy competitive pay estimated at $36,000-$46,000 annually (based on market rates), plus tips and benefits that rival corporate gigs. Be part of a values-driven company focused on sustainability, inclusivity, and innovation. Whether you're perfecting a Frappuccino or motivating your crew, your work matters. Starbucks partners are empowered to make decisions, innovate, and grow. Ready to elevate your career? This Shift Supervisor role is your next step.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams.

What benefits are available immediately?

Eligible partners receive benefits like tuition coverage, Bean Stock, and free drinks from day one.

Is this a full-time position?

Yes, full-time role with opportunities for overtime and growth.

How do I apply?

Search for Store# 07307 in Massapequa, NY, on Starbucks careers site and submit your application today.

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