About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. In the United States, Starbucks operates thousands of stores, including in vibrant communities like Matteson, Illinois. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at Store# 02518 in Matteson, you'll be part of a dynamic team driving this mission forward in a fast-paced retail setting.

Role Overview

The Shift Supervisor role at Starbucks in Matteson, Illinois, is a leadership position perfect for motivated individuals with retail experience. You'll oversee store operations during your shift, ensuring smooth execution of service, product quality, and team performance. This full-time opportunity demands flexibility, strong communication, and a passion for coffee and customer satisfaction. With competitive pay estimated at $36,000-$46,000 annually, plus iconic Starbucks benefits, this role offers immediate impact and long-term growth in the coffee industry.

Why This Role Matters

As Shift Supervisor, you're the on-the-ground leader, coaching baristas, managing workflows, and creating memorable experiences. In Matteson's bustling retail landscape, your ability to handle peak hours and diverse customer needs will shine, contributing to store success and customer loyalty.

Key Responsibilities

Shift Supervisors at Starbucks uphold the highest standards in a dynamic environment. Core duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies, such as providing quality beverages and food products, cash handling, and ensuring safety and security.
• Preparing and coaching the team on food and beverage recipes, including customizations like temperature adjustments or ingredient substitutions.
• Delegating tasks and coordinating the work of two or more employees to optimize efficiency.

These responsibilities ensure the store runs seamlessly, delivering the premium Starbucks experience every shift.

Qualifications & Requirements

To thrive as a Shift Supervisor in Matteson, candidates need:

• At least six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Ability to direct others, learn quickly, and communicate effectively orally.
• Knowledge of the retail environment, strong interpersonal skills, and team-building prowess.
• Flexibility to work varied shifts and commitment to Starbucks standards.

No formal degree is required—your hands-on experience and passion for service qualify you.

Benefits & Perks

Starbucks sets the standard for employee benefits in retail. As a Shift Supervisor, enjoy:

• Bean Stock: Equity grants that make you a shareholder in Starbucks' success.
• 100% Tuition Coverage: Full reimbursement for Arizona State University Online degrees, empowering your education.
• Spotify Premium: Complimentary subscription to enhance your daily vibe.
• Free Coffee & Food Markouts: Enjoy handcrafted beverages and pastries on us during shifts.
• 401(k) Match: Company contributions to secure your financial future.

Additional perks include health insurance, paid time off, mental health resources, and partner discounts, making Starbucks a top employer in Matteson and beyond.

Career Growth at Starbucks

Starbucks invests in your potential. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal training programs, leadership development, and tuition assistance pave the way. Many executives started as baristas—your Matteson store could launch your coffee career trajectory. With opportunities across the U.S. and internationally, growth is boundless.

Training & Development

From day one, receive comprehensive onboarding, ongoing coaching, and access to Starbucks College Achievement Plan. Build skills in leadership, operations, and customer obsession for sustained advancement.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Matteson, Illinois, contribute to a store that serves local families, commuters, and coffee lovers. Experience a culture valuing diversity, inclusion, and innovation. Lead with purpose, enjoy premium perks, and grow professionally. Starbucks Shift Supervisors report high job satisfaction due to supportive teams, flexible scheduling, and meaningful impact. Ready to elevate your career? This role offers stability, excitement, and the chance to inspire others daily.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including mornings, evenings, weekends, and holidays to meet store needs.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks to others.

Q: What benefits start immediately?
A: Free drinks/food, Spotify Premium, and more from day one; tuition and 401(k) vest over time.

Q: How do I apply for the Matteson location?
A: Search 'Shift Supervisor Matteson' on Starbucks careers site and submit your application today.

Q: What's the estimated pay?
A: $36,000-$46,000 yearly, based on market rates for Illinois retail leadership roles.

Apply now to become part of the Starbucks family in Matteson!