Shift Supervisor - Starbucks Coffee Company in Mayfield Heights, Ohio

About Starbucks Coffee Company

Starbucks Coffee Company is the premier global roaster, marketer, and retailer of specialty coffee, with over 38,000 stores worldwide. Founded in 1971 in Seattle, Washington, Starbucks has grown into a cultural icon, committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. In the United States, Starbucks operates thousands of stores, including in vibrant communities like Mayfield Heights, Ohio. Our mission is to conduct our business in ways that create a lasting impact on our partners (employees), customers, communities, and the environment. As a Shift Supervisor at Starbucks in Mayfield Heights, you'll be part of a dynamic team that delivers the Starbucks Experience every day.

Role Overview

The Shift Supervisor role at Starbucks Store# 62955 in Mayfield Heights, Ohio, is a leadership position perfect for motivated individuals with retail or food service experience. In this full-time role, you'll support store operations, coach baristas, ensure top-notch customer service, and maintain our high standards for food and beverage quality. Shift Supervisors are the frontline leaders who model partnership, coach performance, and drive results during every shift. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this position offers a fast-paced environment where you can build skills in team leadership, customer engagement, and operational excellence. Estimated salary range: $36,000 - $46,000 USD annually, based on market rates for Ohio retail supervisors.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Leverage at least six months of experience in delegating tasks to other employees and coordinating the work of two or more team members.

Leadership and Team Support

Direct the work of others, build relationships, and foster a positive team environment. Your ability to communicate effectively and work collaboratively will be key to success.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Mayfield Heights:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating teams.
• Strong ability to learn quickly and adapt in a fast-paced retail environment.
• Effective oral communication skills and knowledge of retail operations.
• Strong interpersonal skills, ability to work as part of a team, and build lasting relationships with partners and customers.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers 100% of tuition for online bachelor's degrees through Arizona State University (ASU Online).
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Free subscription as part of our partner perks.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with robust retirement savings options.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on products and travel.

Career Growth at Starbucks

Starbucks invests in your development with world-class training programs, leadership pathways, and opportunities to advance. Many of our district managers, store managers, and executives started as baristas or shift supervisors. In Mayfield Heights, you'll gain hands-on experience that propels your career in retail management, operations, or beyond. Access mentorship, online courses, and promotion tracks tailored to your goals. With our global footprint, opportunities extend from local stores to corporate roles in merchandising, supply chain, or international operations.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Mayfield Heights means more than a job—it's a chance to lead with purpose. Be part of a company that prioritizes ethical sourcing, sustainability (like our goal of 50% renewable energy by 2030), and community impact. Enjoy a supportive culture where your voice matters, with inclusive policies and a focus on work-life balance. In Ohio's thriving retail market, this role offers stability, competitive pay, and the prestige of working for a Fortune 500 company. Apply today and elevate your career with Starbucks Coffee Company.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Is prior supervisory experience required?

At least six months delegating tasks or coordinating teams is preferred.

What benefits are available immediately?

Perks like free coffee markouts start day one; full benefits including tuition coverage after eligibility.

How does Starbucks support career advancement?

Through training, mentorship, and clear promotion paths from shift supervisor to management roles.

Is this a full-time position?

Yes, full-time employment with comprehensive benefits.

Word count: 1,128. Ready to lead the next shift? Apply for the Shift Supervisor position at Starbucks in Mayfield Heights, Ohio now!