About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving premium coffee, tea, and handcrafted beverages to millions daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. At Starbucks, we prioritize creating a welcoming third place between home and work, where customers connect, relax, and enjoy exceptional products. As a Shift Supervisor in McAllen, Texas, you'll be part of a dynamic team driving this mission forward in a vibrant community setting.

Role Overview

The Shift Supervisor role at Starbucks Store# 17371, located at Jackson & Jackson in McAllen, Texas, is perfect for motivated leaders ready to elevate the customer experience. In this position, you'll oversee operations during your shift, ensuring smooth service, team coordination, and adherence to Starbucks' high standards. This full-time opportunity offers flexible scheduling, including early mornings, evenings, weekends, nights, and holidays, allowing you to balance work with life while advancing your career in retail leadership. With a focus on customer satisfaction, food and beverage quality, and store safety, you'll play a key role in making every visit memorable.

Key Responsibilities

As a Shift Supervisor, your daily impact includes:

• Maintaining regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customizing orders based on customer requests, including adjustments to temperature, ingredients, or substitutions.
• Delegating tasks to team members and coordinating the efforts of two or more employees to keep operations running efficiently.

Leadership Focus

Direct the work of others, foster a positive team environment, and build lasting relationships with colleagues and customers alike. Your ability to learn quickly and communicate effectively will drive shift success.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in McAllen, TX, bring the following:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others and learn quickly in a fast-paced environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and the capacity to work collaboratively as part of a team.
• Proven ability to build relationships that enhance team performance and customer loyalty.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diverse backgrounds and provides training to support your success.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as a partner-owner in the company.
• Spotify Premium: Enjoy a free subscription to stream your favorite music.
• Free Coffee & Markouts: Take home coffee, tea, and food items daily.
• 401(k) Match: Comprehensive retirement savings with generous company matching.

Additional perks include health insurance, paid time off, mental health resources, and employee discounts. These benefits start day one for eligible partners, ensuring you feel valued from the start.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. As a Shift Supervisor, you'll gain leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond. Our internal mobility rate is high—many district and regional leaders started on the front lines. Access mentorship, online courses, and leadership training through the Starbucks College Achievement Plan. In McAllen, Texas, join a supportive district with opportunities to relocate or advance regionally.

Training & Development

From barista basics to advanced management skills, Starbucks provides paid training. Excel as a Shift Supervisor, and unlock paths to multi-unit leadership or corporate roles in operations, merchandising, or supply chain.

Why Join Starbucks

Choosing Starbucks means more than a job—it's a community. In McAllen, Texas, contribute to a store that serves the local Rio Grande Valley with premium coffee and genuine hospitality. Enjoy a premium work culture emphasizing inclusivity, sustainability, and innovation. We're committed to ethical sourcing, reducing our environmental footprint, and supporting communities through initiatives like hiring veterans and fostering youth employment. As a Shift Supervisor, lead with purpose, grow personally and professionally, and be part of a brand that inspires global change—one shift at a time.

Role FAQs

Q: What is the estimated salary for this role?
A: Competitive pay estimated at $34,000–$42,000 annually, based on market rates for McAllen, TX, with opportunities for tips and performance bonuses.

Q: Is this a full-time position?
A: Yes, full-time with flexible scheduling to fit your lifestyle.

Q: What experience is required?
A: Six months in customer service and six months delegating tasks.

Q: Do benefits start immediately?
A: Yes, eligible partners receive benefits from day one.

Q: How do I apply?
A: Visit the Starbucks careers site, search for Store# 17371 in McAllen, TX, and submit your application today!

Join the Starbucks family and lead the next great shift. Apply now for this Shift Supervisor opportunity in McAllen, Texas.