Shift Supervisor - Starbucks Coffee Company in Medford, Oregon

About Starbucks Coffee Company

Starbucks Coffee Company is the premier global roaster, marketer, and retailer of specialty coffee, with over 38,000 stores worldwide. Founded in 1971 in Seattle, Washington, Starbucks has grown into a cultural icon, committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. In Medford, Oregon, our store at Crater Lake & Pacific Hwy (Store# 47719) embodies this mission, serving as a community hub for quality beverages, fresh food, and exceptional service. As a Shift Supervisor, you'll play a pivotal role in creating the Starbucks Experience for every customer.

Role Overview

The Shift Supervisor position at Starbucks in Medford, Oregon, is a dynamic leadership role perfect for motivated individuals with retail experience. You'll oversee operations during your shift, ensuring smooth service, team coordination, and adherence to our high standards. This full-time opportunity offers flexible hours, including early mornings, evenings, weekends, nights, and holidays, with an estimated salary range of $36,000 - $46,000 USD annually, based on market rates for the region. Lead by example, coach baristas, and contribute to a positive store environment while advancing your career in the coffee industry.

Key Responsibilities

As a Shift Supervisor, your daily impact includes:

• Maintaining regular and consistent attendance and punctuality to model reliability for the team.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Coaching team members in preparing food and beverages to standard recipes or customizing orders based on customer preferences, such as ingredient substitutions or temperature adjustments.
• Delegating tasks and coordinating the efforts of two or more employees to optimize shift efficiency.
• Directing the work of others while fostering a collaborative team atmosphere.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Medford, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Proven ability to direct others, learn quickly, and communicate effectively orally.
• Strong knowledge of retail environments, interpersonal skills, and team-building capabilities.
• Availability for flexible scheduling, with or without reasonable accommodations.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as a partner-owner in the company.
• Spotify Premium: Enjoy a free subscription to enhance your daily playlist.
• Free Coffee & Food Markouts: Indulge in complimentary drinks and snacks during shifts.
• 401(k) Match: Secure your future with generous company matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits make Starbucks a top employer in retail and food service.

Career Growth at Starbucks

Starbucks invests in your development with robust training programs, leadership coaching, and clear paths to promotion. Many District Managers and Store Managers started as Shift Supervisors. In Medford, you'll gain hands-on experience in operations, team management, and customer engagement, positioning you for roles like Assistant Store Manager or beyond. Our commitment to internal mobility means 70% of leadership positions are filled by current partners. Leverage online courses, mentorship, and performance reviews to accelerate your trajectory in the coffee industry.

Training & Development

From day one, receive comprehensive onboarding, barista certification, and shift management workshops. Advance through levels with skills assessments and leadership tracks tailored to your goals.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Medford means more than a job—it's a chance to lead with purpose. Be part of a values-driven company focused on ethical sourcing, sustainability, and community impact. Enjoy a supportive culture where your voice matters, with opportunities to influence store initiatives. In Oregon's vibrant Medford community, contribute to local events and build lasting customer relationships. With competitive pay, unparalleled benefits, and global reach, Starbucks empowers you to thrive personally and professionally.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to ensure coverage.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Partners are eligible for benefits like free coffee markouts from day one, with full packages after qualifying hours.

Is this a full-time position?

Yes, designed for full-time employment with opportunities for overtime.

How do I apply for the Medford location?

Search for Store# 47719 on Starbucks careers site and submit your application today.

Ready to elevate your career? Apply now for the Shift Supervisor role at Starbucks in Medford, Oregon, and become part of something bigger.