About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. In Canada, Starbucks operates hundreds of locations, including in vibrant communities like Medicine Hat, AB, where we serve high-quality beverages, whole-bean coffee, and food products to loyal customers daily. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our Medicine Hat store on Altawana Drive, you'll play a pivotal role in upholding this legacy.

Role Overview

The Shift Supervisor position at Starbucks Store #61567 on Altawana Drive in Medicine Hat, AB, is a dynamic leadership role perfect for motivated individuals passionate about coffee, teamwork, and customer satisfaction. In this full-time position, you'll support the store manager by overseeing shift operations, coaching partners (team members), and ensuring every customer leaves with a smile. This role demands quick thinking, strong communication, and a commitment to Starbucks' standards for quality and service. Whether you're directing the team during peak hours or fostering a positive work environment, you'll contribute directly to the store's success in the competitive retail and food service sector.

Why This Role Stands Out in Medicine Hat

Medicine Hat, known as Canada's sunniest city, offers a unique backdrop for your Starbucks career. With its thriving community and growing retail scene, our Altawana Drive location is a hub for locals seeking their daily brew. As Shift Supervisor, you'll build lasting relationships with customers and partners alike, all while advancing your career in a supportive environment.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful. Responsibilities include but are not limited to:

• Assisting with new partner training by positively reinforcing successful performance and providing respectful, encouraging coaching as needed.
• Providing constructive feedback to the store manager on partner performance during your shift.
• Contributing to a positive team environment by recognizing changes in partner morale or performance and promptly communicating them to leadership.
• Delivering legendary customer service by prioritizing the customer-first attitude and genuinely connecting with every guest.
• Developing positive relationships with your shift team by understanding and addressing individual motivations, needs, and concerns.
• Executing all store operations during scheduled shifts, from opening to closing.
• Providing consistent quality beverages, whole-bean coffee, and food products by strictly adhering to recipe and presentation standards.

These tasks ensure smooth operations and an exceptional experience for all who visit our Medicine Hat store.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Medicine Hat, AB, you'll need:

• Ability to direct the work of others and lead by example.
• Quick learning aptitude to master Starbucks recipes, procedures, and systems.
• Effective oral communication skills for coaching, customer interactions, and team coordination.
• Knowledge of the retail environment, particularly in fast-paced food and beverage settings.
• Strong interpersonal skills to build rapport with diverse teams and customers.
• Proven ability to work collaboratively as part of a team.

Prior experience in retail, food service, or supervisory roles is highly valued. Flexibility with shifts, including evenings, weekends, and holidays, is essential in this full-time role.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice in Canada:

• Bean Stock: Eligible partners receive stock grants, making you a true partner in our success.
• 100% Tuition Coverage: Access to Arizona State University Online programs with full tuition reimbursement.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee & Markouts: Enjoy complimentary handcrafted beverages, whole-bean coffee, and food items during shifts, plus partner discounts on merchandise.
• 401(k) Match: Robust retirement savings plan with generous company matching (adapted for Canadian partners via RRSP contributions).

Additional perks include comprehensive health benefits, paid time off, mental health resources, and employee assistance programs, ensuring your well-being is a priority.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor in Medicine Hat, you'll have clear pathways to advancement, such as District Manager or beyond. Our training programs, mentorship opportunities, and leadership development initiatives empower you to grow. Many of our store managers and executives started in frontline roles like yours. With internal promotions prioritized, your hard work in our Altawana Drive store can launch a rewarding career in the coffee industry.

Training and Support

From day one, you'll receive world-class training on coffee craftsmanship, customer service, and leadership. Ongoing coaching ensures you're equipped to excel and inspire your team.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to be part of a purpose-driven company that values inclusivity, sustainability, and community impact. In Medicine Hat, AB, you'll contribute to local initiatives while enjoying a premium work culture. Our commitment to ethical sourcing, environmental responsibility, and partner empowerment makes us the top choice for retail careers. With competitive pay estimated at $42,000–$52,000 CAD annually (based on market rates for supervisory roles in Canadian retail/food service), plus unbeatable benefits, this is your opportunity to elevate your career.

Role FAQs

Q: Is this a full-time position? Yes, Shift Supervisor roles at Starbucks are full-time opportunities.

Q: What shifts will I work? Shifts vary, including mornings, evenings, weekends, and holidays to cover store needs.

Q: Do I need prior supervisory experience? While helpful, it's not required—strong leadership potential and retail experience suffice.

Q: What are the salary expectations? Realistic estimates range from $42,000 to $52,000 CAD per year, depending on experience and performance.

Q: How do benefits like Bean Stock work for Canadian partners? Canadian partners enjoy equivalent equity programs, tuition support, and retirement matching tailored to local regulations.

Ready to lead the next shift at Starbucks in Medicine Hat? Apply now and brew your future with us!