About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do: to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.

In the United States, Starbucks offers unparalleled opportunities for career growth in the retail and food service sectors. As a Shift Supervisor at our Memphis, Tennessee location (Store# 10054, Kirby & Quince), you'll play a pivotal role in delivering the Starbucks Experience to our loyal customers.

Role Overview

The Shift Supervisor position at Starbucks Coffee Company in Memphis, TN, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee store operations during your shift, ensuring exceptional customer service, product quality, and team performance. You'll coach baristas, handle cash transactions, maintain safety standards, and contribute to a positive store environment. This role requires flexibility to work early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced retail setting.

As a Shift Supervisor, you'll bridge the gap between barista and store manager, gaining hands-on leadership experience while enjoying Starbucks' renowned benefits package. If you have at least six months of customer-facing experience and team coordination skills, this is your chance to elevate your career at one of America's most beloved brands.

Key Responsibilities

Shift Supervisors at Starbucks are the heartbeat of store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the tasks of two or more team members.
• Directing the work of others to ensure smooth operations and outstanding customer experiences.

Daily Leadership Duties

Each shift, you'll lead by example, fostering teamwork, resolving issues quickly, and upholding Starbucks' high standards. From opening procedures to closing checklists, your attention to detail keeps the store running seamlessly.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Memphis, TN, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master recipes, procedures, and POS systems.
• Strong oral communication skills for team coaching and customer engagement.
• Knowledge of the retail environment and interpersonal skills to build relationships.
• Team player mindset with the ability to work collaboratively.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks sets the standard for employee benefits in retail. As a Shift Supervisor, you'll enjoy:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you an owner in the company.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee & Drink Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include health insurance, paid time off, partner discounts, and mental health resources. These benefits make Starbucks a top employer for retail careers in Memphis and nationwide.

Career Growth at Starbucks

Starbucks invests in your development. Shift Supervisors often advance to Assistant Store Manager, Store Manager, and beyond. With internal training programs, leadership courses, and tuition reimbursement, 70% of our store leaders started as hourly partners. In Memphis, TN, opportunities abound in our growing district. Build skills in operations, merchandising, and people leadership while pursuing district or regional roles.

Training & Development

From day one, you'll receive hands-on training in coffee craftsmanship, customer service excellence, and supervisory skills. Ongoing coaching ensures you're set for promotion.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor means more than a job—it's a career with purpose. Work in a supportive environment where your contributions matter. In Memphis, our Kirby & Quince store serves a vibrant community, offering chances to connect locally. Enjoy competitive pay (estimated $35,000–$45,000 annually), comprehensive benefits, and the pride of working for a brand that values ethics, sustainability, and inclusivity. Starbucks partners donate millions to communities and prioritize green practices. Ready to lead shifts and inspire others? Apply now.

Role FAQs

What hours will I work?

Flexible schedules including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free drinks, stock grants, and more start right away; full benefits upon eligibility.

Is training provided?

Comprehensive paid training covers all aspects of the role.

How do I apply?

Search for Store# 10054, Kirby & Quince on Starbucks careers site and submit your application today.

This role offers premium opportunities in Memphis, TN. Join Starbucks Coffee Company and brew your future! (Word count: 1,248)