About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we source ethically grown coffee from around the world, roasting it to perfection in our state-of-the-art facilities. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. In Memphis, Tennessee, our stores like Store# 54385 at Church and Airways embody this spirit, serving as community hubs where baristas connect with customers daily.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Memphis, Tennessee (Store# 54385, Church and Airways), you will play a pivotal role in leading your team during shifts, ensuring smooth operations, and delivering the signature Starbucks experience. This position is ideal for motivated individuals with retail or food service experience who thrive in fast-paced environments. Shift Supervisors coach partners, uphold store standards, and contribute to a positive atmosphere that keeps customers coming back. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role offers dynamic scheduling to fit your lifestyle while building leadership skills for future advancement.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep operations running efficiently.

Leadership and Customer Focus

Direct the work of others while fostering a collaborative team environment. Interact constantly with customers, fulfilling requests with enthusiasm and precision to create memorable experiences.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Memphis, TN, you need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic retail setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work as part of a team and build lasting relationships.

No formal education beyond high school is required, but a passion for coffee, people, and leadership is essential. Reasonable accommodations are available for qualified individuals with disabilities.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with Starbucks covering the full cost—no strings attached.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, giving you ownership in the company's success.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music while at work or on the go.
• Free Coffee and Food Markouts: Take home coffee, tea, and food items daily to savor the Starbucks difference.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and partner discounts worldwide.

Career Growth at Starbucks

Starbucks invests in your development with world-class training programs, leadership coaching, and clear paths to promotion. Many of our district managers and store managers started as baristas or shift supervisors. In Memphis, you'll have opportunities to advance to roles like Assistant Store Manager or beyond. Our commitment to internal mobility means 70% of management positions are filled by current partners. Access online courses, mentorship, and district-wide networking to accelerate your career in the coffee industry.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Memphis means more than a job—it's a chance to be part of a purpose-driven company that values inclusivity, innovation, and impact. We prioritize ethical sourcing, community involvement, and partner well-being. In the vibrant Church and Airways location, you'll serve diverse neighborhoods while enjoying a supportive culture that celebrates your contributions. With competitive pay estimated at $34,000-$42,000 annually (based on market rates for Memphis, TN), plus comprehensive benefits, Starbucks offers stability and growth in the retail and food sectors. Stand out in coffee industry jobs and retail careers by applying today.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free coffee/food markouts and Spotify Premium start day one; tuition coverage and 401(k) after eligibility.

Is this a full-time position?

Yes, full-time role with opportunities for overtime.

How do I apply for the Shift Supervisor role at Store# 54385?

Search for Starbucks careers in Memphis, TN, and submit your application online today.