About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer experiences, and a commitment to ethical sourcing. In the United States, Starbucks operates thousands of stores, including in vibrant cities like Memphis, Tennessee. As a Shift Supervisor at Store# 55174 on Whitten Rd and Raleigh Lagrange, you'll be part of a dynamic team that brings the Starbucks experience to life, fostering community and creating moments of connection one cup at a time.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up in a fast-paced retail environment. In Memphis, Tennessee, this full-time opportunity involves overseeing store operations during shifts, coaching baristas, ensuring top-tier service, and upholding Starbucks' high standards for food and beverage quality. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, you'll play a pivotal role in delivering the Third Place experience—where customers feel at home. This position is ideal for those with retail or food service backgrounds seeking growth in the coffee industry.

Key Responsibilities

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations, to ensure smooth store operations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet customer demands.
• Adhere to store operating policies and standards, including providing quality beverages and food products, cash handling, and maintaining store safety and security.
• Prepare and coach the preparation of food and beverages according to standard recipes or customized for customers, handling changes like temperature, ingredient quantities, or substitutions.
• Leverage at least six months of experience in delegating tasks to other employees and coordinating the work of two or more team members.
• Direct the work of others, fostering a collaborative team environment.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Memphis, candidates should possess:

• Six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• At least six months of experience delegating tasks or coordinating teams of two or more employees.
• Ability to direct others, learn quickly, and communicate effectively orally.
• Strong knowledge of the retail environment, interpersonal skills, and the capacity to work as part of a team while building relationships.
• Availability for flexible scheduling and commitment to regular attendance.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set it apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with full tuition reimbursement—no strings attached.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, giving you ownership in the company's success.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Take home partners' favorite drinks and snacks daily.
• 401(k) Match: Secure your future with company-matched retirement contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through Starbucks College Achievement Plan and leadership programs. Many supervisors advance to roles like Store Manager, District Manager, or corporate positions. In Memphis, opportunities abound within the region's growing store network. With internal promotion rates among the highest in retail, your career trajectory is in your hands—over 70% of store leaders started as hourly partners.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company committed to sustainability, community impact, and inclusivity. In Memphis, Tennessee, you'll contribute to local initiatives while enjoying a supportive culture that prioritizes work-life balance and recognition. Experience the pride of leading a team that creates joy through every latte and pastry. Starbucks isn't just a job; it's a platform for personal and professional fulfillment in the heart of the coffee industry.

Role FAQs

Q: What is the typical shift length for a Shift Supervisor?
A: Shifts vary from 4-8 hours, with flexibility based on store needs and your availability.

Q: Are there opportunities for overtime?
A: Yes, overtime is available during peak periods, with premium pay rates.

Q: What training is provided?
A: Comprehensive onboarding, barista skills training, and leadership development programs are included.

Q: Is prior coffee experience required?
A: No, but customer service or retail experience is highly valued.

Q: How does Starbucks support work-life balance?
A: Through flexible scheduling, paid time off, and wellness programs tailored to partners' needs.

Ready to elevate your career? Apply for the Shift Supervisor position at Starbucks Store# 55174 in Memphis today and become part of something bigger.