About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving over 150 million customers weekly across more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. With a mission to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time—Starbucks offers more than just coffee. It's a third place between home and work where communities connect. In Memphis, Tennessee, our stores embody this ethos, blending local flavor with the signature Starbucks experience.

Starbucks invests heavily in its partners (that's what we call our employees), providing industry-leading benefits, career advancement opportunities, and a culture of inclusivity. Whether you're passionate about coffee craftsmanship or leadership, Starbucks empowers you to thrive.

Role Overview

As a Shift Supervisor at Starbucks Store# 08297 on Union & McLean in Memphis, Tennessee, you'll play a pivotal role in leading your team to deliver outstanding service. This full-time position involves overseeing daily operations, coaching baristas, and ensuring every customer leaves with a smile. Shift Supervisors are the heartbeat of the store, stepping up during busy shifts to maintain standards in beverage quality, food preparation, cash handling, and safety. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role is ideal for dynamic leaders ready to grow within the world's premier coffee retailer.

Reporting to the store manager, you'll harness your retail knowledge and interpersonal skills to build relationships, delegate tasks, and foster a positive team environment. No prior supervisory title required—just proven experience directing others and a passion for the retail world.

Key Responsibilities

Shift Supervisors at Starbucks are hands-on leaders. Your core duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Upholding store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and ensuring safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customizing orders based on customer preferences, like adjusting temperatures, quantities, or ingredients.
• Delegating tasks to team members and coordinating the efforts of two or more employees to keep operations smooth during peak times.

These responsibilities ensure the store runs efficiently while delivering the welcoming Starbucks experience customers crave.

Qualifications & Requirements

To succeed as a Shift Supervisor, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks recipes and procedures.
• Strong oral communication and interpersonal skills.
• Knowledge of the retail environment and ability to work collaboratively in a team.
• Capacity to build genuine relationships with customers and colleagues.

Availability for flexible scheduling is essential. Starbucks values diversity and provides reasonable accommodations where needed.

Benefits & Perks

Starbucks sets the standard for employee benefits in retail. As a Shift Supervisor, enjoy:

• Bean Stock: Equity grants that make you a partial owner in the company.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), no cap on eligible programs.
• Spotify Premium: Free subscription to elevate your playlist game.
• Free Coffee & Food Markouts: Enjoy complimentary drinks and food during shifts, plus discounts for friends and family.
• 401(k) Match: Generous company matching to boost your retirement savings.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner clubs for exclusive events. These benefits underscore Starbucks' investment in your well-being and future.

Career Growth at Starbucks

Starbucks is committed to promoting from within—over 70% of store managers started as hourly partners. As a Shift Supervisor, you'll receive leadership training, coaching, and opportunities to advance to roles like Assistant Store Manager or beyond. Our robust development programs, including the Barista Basics and Shift Supervisor training paths, equip you with skills for long-term success. Many partners pursue careers in district management, operations, or even corporate roles. In Memphis, join a supportive district team that champions your growth.

Training & Development

From day one, you'll access Starbucks University for online courses, in-store shadowing, and mentorship. Advance quickly with proven performance.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that prioritizes people, communities, and the planet. In Memphis, contribute to local initiatives while enjoying a premium work environment with cutting-edge equipment and a vibrant team culture. Competitive pay (estimated $34,000–$42,000 annually), unbeatable benefits, and the chance to lead in a beloved brand make this role exceptional. Be part of something bigger—elevate your career over a great cup of coffee.

Role FAQs

What is the estimated salary for this role?

Based on market rates for Shift Supervisors in Memphis, TN, expect $34,000–$42,000 yearly, depending on experience and performance.

Is this a full-time position?

Yes, full-time with flexible scheduling to fit your life.

What benefits does Starbucks offer?

Highlights include Bean Stock, 100% ASU tuition coverage, Spotify Premium, free markouts, and 401(k) match, plus health coverage and more.

Do I need prior supervisory experience?

No formal title required—just 6 months delegating tasks and customer service experience.

How do I apply?

Search for Store# 08297 on Starbucks careers site and submit your application today!