About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to ethical sourcing, sustainability, and creating inspiring moments for our partners (that's what we call our employees) and customers alike. In Memphis, Tennessee, our stores like Store# 08345 at POPLAR & HIGHLAND embody this spirit, offering a welcoming third place between home and work.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Memphis, Tennessee, you will play a pivotal role in leading your team during shifts, ensuring exceptional customer service, and upholding our high standards for product quality and store operations. This position is ideal for motivated individuals with retail or food service experience who thrive in dynamic environments. You will coach baristas, manage daily tasks, and contribute to a positive store culture, all while enjoying the flexibility of a role that supports work-life balance and career advancement.

Why This Role Matters

Shift Supervisors are the heartbeat of our stores, bridging the gap between customers and operations. Your leadership directly impacts guest satisfaction and team performance, making every shift an opportunity to inspire and grow.

Key Responsibilities

In this hands-on leadership role, you will:

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Enforce store operating policies, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Coach and prepare food and beverages according to standard recipes or customer customizations, such as adjustments in temperature, ingredients, or substitutions.
• Delegate tasks to other employees and coordinate the work of two or more team members, directing workflows efficiently.

Daily Impact

From opening the store with precision to closing with a spotless environment, your responsibilities ensure seamless operations and memorable customer experiences at our POPLAR & HIGHLAND location.

Qualifications & Requirements

To succeed as a Shift Supervisor, you should bring:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others and learn quickly in a fast-paced setting.
• Effective oral communication skills, strong interpersonal abilities, and retail environment knowledge.
• Team-oriented mindset with the capacity to build relationships and work collaboratively.

Reasonable accommodations are available, and no prior supervisory title is required if you demonstrate these competencies.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee & Markouts: Complimentary drinks and food items during your shifts.
• 401(k) Match: Comprehensive retirement savings with generous company contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts on travel, wellness, and more. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. As a Shift Supervisor, you'll access leadership training, mentorship, and pathways to roles like Assistant Store Manager or beyond. Many of our district managers and executives started as baristas. With internal mobility across thousands of stores, your career trajectory is limitless. In Memphis, opportunities abound in our growing market.

Training & Support

Comprehensive onboarding, ongoing coaching, and digital learning platforms ensure you're equipped for success at every step.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, innovation, and impact. In Memphis, you'll contribute to a vibrant community hub at POPLAR & HIGHLAND, serving loyal customers and fostering team spirit. Our premium culture emphasizes work-life harmony, competitive pay estimated at $34,000-$42,000 annually, and unparalleled benefits. Whether you're passionate about coffee or leadership, Starbucks empowers you to brew your best life.

Role FAQs

Q: Is this a full-time position?
A: Yes, full-time with flexible scheduling to fit your lifestyle.

Q: What experience is truly required?
A: Six months in customer service and task delegation; leadership potential is key.

Q: Are benefits immediate?
A: Eligible partners receive benefits from day one, including tuition coverage and free drinks.

Q: How do I apply?
A: Search for Store# 08345 on Starbucks careers site and submit your application today.

Q: What's the salary range?
A: Estimated $34,000-$42,000 USD yearly, based on Memphis market rates, with performance incentives.

Ready to lead the shift at Starbucks? Apply now and elevate your career.