About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities connect.

In the United States, Starbucks offers dynamic career opportunities in retail, from baristas to leadership roles like Shift Supervisor. We prioritize partner (employee) well-being, offering industry-leading benefits that support work-life balance, financial security, and personal growth. Whether you're starting your career or advancing in retail management, Starbucks provides a platform for success.

Role Overview

As a Shift Supervisor at Starbucks Store# 57233 located at Appleton & Midway in Menasha, Wisconsin, you will play a pivotal role in delivering exceptional customer experiences and leading your team to operational excellence. This position is ideal for motivated individuals with retail experience who thrive in fast-paced environments. Shift Supervisors ensure the store runs smoothly during their shifts, coaching baristas, maintaining standards, and fostering a positive team culture.

You'll work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet the demands of our 24/7 customer base. With a focus on quality beverages, food preparation, cash handling, and store safety, you'll embody Starbucks' commitment to excellence. This full-time role offers a competitive salary estimated at $36,000-$46,000 annually, based on market rates for retail supervisors in Wisconsin, plus comprehensive benefits.

Key Responsibilities

Shift Supervisors at Starbucks are hands-on leaders who balance operational duties with team development. Core responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the tasks of two or more team members.
• Directing the work of others to achieve peak performance during shifts.

Daily Leadership Tasks

During your shift, you'll model customer service excellence, resolve issues swiftly, and keep the store Starbucks-ready. This involves quick learning, effective communication, and building strong team relationships in a retail setting.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Menasha, WI, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and ability to work collaboratively as part of a team.
• Capacity to build relationships with customers and colleagues.

No formal education beyond high school is required, but a passion for coffee, leadership, and hospitality is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks partners enjoy unmatched benefits that set us apart in the retail industry:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers full tuition for online degrees at Arizona State University (ASU Online).
• Bean Stock: Annual stock grants to help you invest in Starbucks' success.
• Spotify Premium: Free subscription as part of our partner perks.
• Free Coffee & Food Markouts: Enjoy complimentary beverages and food during shifts.
• 401(k) Match: Generous company matching to support your retirement savings.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. As a Shift Supervisor, you'll gain leadership training through our Barista Basics, Shift Supervisor Foundations, and District Manager pathways. Many of our store managers and district leaders started as hourly partners. With internal mobility, you can advance to roles like Assistant Store Manager, Store Manager, or beyond into operations, merchandising, or corporate positions. Our commitment to promotion from within ensures your hard work leads to real opportunities.

Training & Development

From onboarding to ongoing coaching, Starbucks provides tools like the Starbucks Learning platform, mentorship, and tuition reimbursement to fuel your growth.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, sustainability, and community impact. In Menasha, Wisconsin, you'll contribute to a vibrant store serving the local Fox Valley area. Enjoy a supportive culture, competitive pay, and benefits that prioritize your well-being. Starbucks isn't just a job—it's a career where you can lead, learn, and make a difference every day. With our global reach and local focus, this Shift Supervisor role offers stability and excitement in the coffee industry.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays to cover store needs.

Q: Is experience required?
A: Yes, at least six months in customer service and task delegation.

Q: What benefits are available immediately?
A: Eligible partners receive benefits like tuition coverage, Bean Stock, and free drinks from day one.

Q: How do I apply?
A: Visit the Starbucks careers site and search for Store# 57233 in Menasha, WI. Apply now to join our team!

Q: Is this a full-time position?
A: Yes, full-time employment with opportunities for overtime and advancement.