About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating inclusive spaces where communities thrive.

In Menlo Park, California, our store at Sharon Park Dr. & Sand Hill Road embodies this ethos, serving the innovative Silicon Valley community with handcrafted beverages, fresh food, and unparalleled hospitality. As a Shift Supervisor, you'll play a pivotal role in upholding these standards while advancing your career in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks Store# 09865 in Menlo Park, California, is a leadership role designed for motivated individuals ready to guide teams during key shifts. This full-time opportunity involves overseeing store operations, ensuring top-tier customer experiences, and fostering a positive team culture. Shift Supervisors are the frontline leaders who model Starbucks' values of connection, quality, and performance. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role offers a fast-paced setting perfect for those passionate about the coffee industry and retail careers.

Reporting to the store manager, you'll leverage your experience in customer service and team coordination to drive results. Whether it's crafting the perfect latte or resolving a customer request, you'll embody Starbucks' commitment to excellence. This position is ideal for retail professionals in Menlo Park seeking Starbucks careers with real growth potential.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations, to ensure smooth store operations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays, adapting to business needs.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and upholding store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegate tasks to other employees and coordinate the work of two or more team members, directing their efforts effectively.

Leadership Focus

Beyond operations, you'll build relationships, motivate your team, and contribute to a collaborative environment that prioritizes customer satisfaction and store success.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Menlo Park, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others and learn quickly in a fast-paced retail setting.
• Effective oral communication skills and strong interpersonal abilities to build relationships and work as part of a team.
• Knowledge of the retail environment, with flexibility for varied shifts.

No formal education beyond high school is required, but a passion for coffee, service, and leadership is essential. Starbucks values diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart in retail careers:

• Bean Stock: Equity grants that make you a partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enjoy your favorite music.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and fresh pastries on us during shifts.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits support your well-being and professional growth from day one.

Career Growth at Starbucks

Starbucks invests in your development with robust training programs, leadership coaching, and clear paths to advancement. Many store managers and district leaders started as Shift Supervisors. In Menlo Park, you'll gain exposure to high-volume operations in a vibrant market, positioning you for roles like Assistant Store Manager or beyond. Our commitment to internal mobility means 70% of leadership positions are filled by current partners. With tools like the Starbucks College Achievement Plan and ongoing skill-building, your Starbucks career can lead anywhere.

Training and Development

New Shift Supervisors receive comprehensive onboarding, including barista skills, leadership workshops, and safety protocols, ensuring you're equipped for success.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, sustainability, and community impact. In Menlo Park, you'll serve a diverse clientele in one of California's most dynamic areas, contributing to local neighborhoods while enjoying premium benefits. Starbucks offers stability in the coffee industry jobs sector, with opportunities for work-life balance and meaningful connections. Whether you're advancing retail careers or starting fresh, this Shift Supervisor role provides premium compensation, growth, and a supportive culture. Experience the Starbucks difference—where every shift is a step toward something greater.

Role FAQs

What is the estimated salary for this role?

Estimated at $48,000 - $58,000 USD yearly, based on market rates for Menlo Park, CA, with potential for performance bonuses.

Is this a full-time position?

Yes, full-time with flexible scheduling.

What benefits are immediately available?

Benefits like free coffee markouts start on day one; others like tuition coverage and 401(k) follow eligibility.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to others.

How do I apply?

Search for Store# 09865 on Starbucks careers site and submit your application today!