About Starbucks Coffee Company

Starbucks Coffee Company is the world's premier purveyor of the finest arabica coffee. Since 1971, we've pioneered the coffeehouse experience, creating a global community of coffee lovers. With over 38,000 stores in 80+ countries, Starbucks isn't just a coffee brand—it's a lifestyle. In Metairie, Louisiana, our store at Veterans Blvd & Kingman St is a vibrant hub where partners (that's what we call our employees) craft moments of connection through every cup. As a Shift Supervisor, you'll play a pivotal role in upholding our commitment to quality, community, and customer obsession.

Role Overview

The Shift Supervisor position at Starbucks Store# 11875 in Metairie, Louisiana, is your gateway to leadership in a dynamic retail environment. This full-time role involves overseeing shifts, ensuring seamless operations, and inspiring your team to deliver the Starbucks Experience. You'll coach baristas on crafting perfect beverages, manage customer interactions, and maintain our high standards for food safety and store security. Flexible scheduling accommodates early mornings, evenings, weekends, nights, and holidays, making it ideal for motivated individuals ready to grow with a iconic brand.

Why This Role Stands Out

In this leadership position, you'll transition from individual contributor to team leader, honing skills in delegation, communication, and relationship-building. With Starbucks' emphasis on partner development, expect hands-on coaching and opportunities to advance quickly in the retail coffee industry.

Key Responsibilities

As Shift Supervisor, your day-to-day impact includes:

• Maintaining regular attendance and punctuality to model reliability for your team.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Upholding store operating policies, from providing quality beverages and food products to expert cash handling, safety, and security protocols.
• Preparing and coaching the team on food and beverage recipes, including customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegating tasks and coordinating the efforts of two or more employees to ensure smooth operations during peak times.

Leadership in Action

Direct the work of others while fostering a positive team environment. Your ability to learn quickly and communicate effectively will drive store success and customer satisfaction.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Metairie:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others, learn quickly, and excel in oral communication.
• Strong knowledge of the retail environment, interpersonal skills, and team collaboration abilities.
• Capacity to build lasting relationships with customers and partners alike.

Reasonable accommodations are available to support your success. No formal education beyond high school is required—your passion for people and coffee is what counts.

Benefits & Perks

Starbucks invests in its partners with industry-leading benefits:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants to share in our success.
• Spotify Premium: Enjoy ad-free music as part of your partner perks.
• Free Coffee & Markouts: Complimentary handcrafted beverages and food items during shifts.
• 401(k) Match: Company matches your contributions to help secure your future.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits start day one for eligible partners, underscoring Starbucks' commitment to your well-being.

Career Growth at Starbucks

Starbucks is a launchpad for careers. Shift Supervisors often advance to Assistant Store Manager, Store Manager, and beyond—many district and regional leaders started on the floor. Our robust training programs, leadership development courses, and internal mobility ensure you can climb the ladder. In Metairie, you'll gain hands-on experience in a high-volume store, positioning you for multi-unit leadership or corporate opportunities. With 70% of store managers promoted from within, your growth is limitless.

Training & Development

From barista basics to advanced leadership workshops, Starbucks equips you with tools for success. Expect mentorship, performance feedback, and pathways to certifications in food safety and customer service.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company focused on ethical sourcing, sustainability, and community impact. In Metairie, you'll serve a diverse neighborhood, creating joyful moments one cup at a time. Our inclusive culture celebrates individuality, with partners from all walks of life thriving together. Competitive pay (estimated $36,000–$46,000 annually), comprehensive benefits, and a supportive environment make this more than a job—it's a career-defining opportunity. Be part of the brand that redefined retail hospitality.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays to cover store operations.

Q: Do I need prior supervisory experience?
A: Yes, at least six months delegating tasks or coordinating 2+ employees.

Q: What benefits are available immediately?
A: Eligible partners enjoy tuition coverage, Bean Stock, Spotify Premium, free drinks/food, and 401(k) match from day one.

Q: How does Starbucks support career advancement?
A: Through internal promotions, training, and leadership programs—70% of managers are promoted from within.

Q: Is this a full-time role?
A: Yes, full-time employment with opportunities for overtime during peak seasons.

Ready to lead at Starbucks? Apply now for the Shift Supervisor role in Metairie, Louisiana, and brew your future with us.