About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who fuel our success. As a Shift Supervisor in Miami, Florida, you'll be part of a dynamic team at Store# 09699 on SW 120th St & SW 127 Ave, contributing to the vibrant local community while advancing your career in a supportive, growth-oriented environment.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide barista teams during shifts. In this full-time role, you'll ensure smooth store operations, deliver outstanding customer experiences, and uphold Starbucks' high standards for product quality and safety. Located in the heart of Miami, this position offers the chance to work in a fast-paced retail setting while building skills in team management, customer service, and operations.

Shift Supervisors are the backbone of our stores, coaching partners, handling peak-hour rushes, and creating moments of connection for every customer. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role is perfect for those who thrive in dynamic environments and seek upward mobility within Starbucks.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are pivotal to store success. Here's what you'll do:

• Maintain regular and consistent attendance and punctuality, ensuring reliable coverage with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Enforce store operating policies and standards, including quality beverage and food preparation, cash handling, and safety/security protocols.
• Prepare and coach partners in making food and beverages to standard recipes or customized orders, adjusting for temperature, ingredients, or substitutions.
• Delegate tasks to team members and coordinate the efforts of two or more employees to optimize efficiency during shifts.

Customer Focus

Interact constantly with customers, fulfilling requests promptly and building relationships that keep them coming back. Your ability to direct others and communicate effectively will shine in creating a positive store atmosphere.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Miami, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others and learn quickly in a fast-paced environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of retail environments, with the capacity to work collaboratively in a team and build lasting relationships.
• Availability for flexible scheduling, including weekends and holidays, and commitment to attendance standards.

No formal education beyond high school is required, but a passion for coffee, people, and leadership is essential. Starbucks values diverse backgrounds and provides training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, giving you ownership in our success.
• Spotify Premium: Enjoy a free subscription to stream your favorite music.
• Free Coffee and Food Markouts: Indulge in complimentary drinks and snacks during shifts.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. These benefits are available from day one for eligible partners, making Starbucks a top choice for retail careers.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond—into district management or corporate opportunities. Our internal mobility program has helped thousands advance, with many starting as baristas and rising through the ranks. In Miami, you'll have access to regional training centers and mentorship programs tailored to your goals.

With a focus on inclusive leadership and skill-building, Starbucks empowers you to grow professionally while aligning with our values of equity, inclusion, and sustainability.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, communities, and the planet. In Miami's diverse and energetic market, you'll connect with customers from all walks of life, contribute to local initiatives, and enjoy a workplace that feels like family. Our commitment to fair wages, ethical sourcing, and environmental responsibility ensures you're proud of the brand you represent.

With competitive estimated salaries ranging from $38,000 to $48,000 annually (based on market rates for Miami, FL), plus comprehensive benefits, this is more than a job—it's a career launchpad.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Eligible partners enjoy tuition coverage, Bean Stock, Spotify Premium, free markouts, and 401(k) match from day one.

How does Starbucks support career advancement?

Through training, mentorship, and internal promotions, with clear paths to management roles.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime during peak periods.