About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer experiences, and a commitment to sustainability. In the United States, Starbucks operates thousands of stores, including vibrant locations in Miami, Florida, where the brand thrives amid diverse communities. As a Shift Supervisor at Store# 19899 on 167th St & NE 2nd Ave, you'll be part of a dynamic team that crafts moments of connection through every cup. Starbucks isn't just about coffee; it's about creating a welcoming third place between home and work, fostering community, and empowering partners (that's what we call our employees) to reach their full potential.

Role Overview

The Shift Supervisor role at Starbucks in Miami, Florida, is a leadership position designed for motivated individuals ready to step up in a fast-paced retail environment. Reporting to the store manager, you'll oversee shift operations, guide baristas, and ensure every customer leaves with a smile. This full-time opportunity demands flexibility, quick thinking, and a passion for people and coffee. With six months of customer-facing and delegation experience, you'll coach teams to deliver perfect beverages and food while upholding Starbucks' high standards for safety, security, and service. Located at 167th St & NE 2nd Ave, this store serves Miami's bustling community, offering a chance to build lasting relationships in a high-energy setting.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact is significant:

• Oversee store operations during shifts, ensuring compliance with policies on quality beverages, food preparation, cash handling, safety, and security.
• Coach and direct baristas in preparing drinks and food to exact recipes, including customizations like temperature adjustments or ingredient substitutions.
• Delegate tasks to team members, coordinating the efforts of two or more employees to maintain smooth operations.
• Interact constantly with customers, fulfilling requests with enthusiasm and building relationships that keep them coming back.
• Maintain regular attendance and adapt to flexible hours, including early mornings, evenings, weekends, nights, and holidays.

Daily Leadership Focus

Expect to handle peak rushes, resolve issues swiftly, and model Starbucks' customer obsession, all while fostering a positive team environment.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Miami:

• At least six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• Six months delegating tasks or coordinating two or more employees.
• Proven ability to direct others, learn quickly, and communicate effectively orally.
• Strong interpersonal skills, retail knowledge, and teamwork abilities.
• Availability for flexible scheduling, with or without reasonable accommodations.

No formal degree required—Starbucks values hands-on experience and potential. Background in food service or retail is ideal.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Pursue a bachelor's degree through ASU Online at no cost.
• Bean Stock: Equity grants that make you an owner in Starbucks' success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee & Food Markouts: Indulge in drinks and snacks daily.
• 401(k) Match: Secure your future with generous company contributions.

Additional perks include health insurance, paid time off, mental health resources, and partner discounts worldwide.

Career Growth at Starbucks

Starbucks invests in your development. Shift Supervisors often advance to Assistant Manager, Store Manager, or district roles. With internal training programs, leadership coaching, and tuition support, 70% of store managers started as hourly partners. In Miami, opportunities abound in operations, merchandising, and corporate paths. Build skills in team leadership, operations, and customer experience that transfer anywhere.

Training & Development

From day one, receive hands-on training in coffee mastery, safety protocols, and supervisory skills. Ongoing programs ensure you're equipped to excel and grow.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company committed to ethical sourcing, community impact, and partner well-being. In Miami's vibrant scene, lead a team that creates joy through coffee. Enjoy competitive pay estimated at $38,000-$48,000 annually, comprehensive benefits, and a culture of inclusivity. Starbucks values diversity, equity, and inclusion, offering a supportive space for all backgrounds. Experience the pride of running a shift flawlessly and the satisfaction of customer loyalty earned daily.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including mornings, evenings, weekends, nights, and holidays to meet store needs.

Q: Is experience required?
A: Yes, six months in customer service and delegation roles.

Q: What benefits start immediately?
A: Free drinks/food, Spotify, and more from day one; full benefits after eligibility.

Q: How do I apply?
A: Visit Starbucks careers site, search Store# 19899, and submit your application today.

Q: Is this full-time?
A: Yes, full-time position with growth potential.

Join Starbucks in Miami—where your leadership brews success. Apply now and elevate your career!