About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our vision to life daily. Whether in bustling urban stores or suburban locations like our Miami spot at 14795 S Dixie Highway, every store embodies our core values of quality, community, and innovation. As a Shift Supervisor, you'll play a pivotal role in upholding these standards while advancing your career in a supportive, dynamic environment.

Role Overview

The Shift Supervisor position at Starbucks Store# 08446, located at 14795 S Dixie Highway in Miami, Florida, is ideal for motivated leaders passionate about coffee, customer service, and team development. In this full-time role, you'll oversee shift operations, ensuring seamless service delivery, product quality, and store safety. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this position demands reliability and adaptability.

Shift Supervisors at Starbucks are the backbone of our stores, bridging the gap between baristas and store managers. You'll coach teams, handle customer requests with finesse, and maintain our high operating standards. This role offers hands-on leadership experience in the fast-paced retail and food service sector, perfect for those eyeing long-term growth within Starbucks.

Key Responsibilities

As a Shift Supervisor, your daily duties will keep the store running smoothly and customers delighted. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and/or holidays to meet store needs.
• Adhering to store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and upholding store safety and security protocols.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customizing orders based on customer preferences, including adjustments to temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to ensure efficient operations.

These responsibilities empower you to lead by example, fostering a positive team culture while delivering the Starbucks experience customers crave.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Miami, you'll need a blend of experience, skills, and enthusiasm. Essential qualifications include:

• At least six months of experience in a customer-facing role involving constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities to build relationships and work collaboratively as part of a team.
• Knowledge of the retail environment and flexibility to work varied shifts.

No formal degree is required, but a passion for coffee, people, and leadership is a must. Starbucks values diversity and provides reasonable accommodations where needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice. As a Shift Supervisor, you'll enjoy:

• Bean Stock: Equity grants that make you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), opening doors to endless possibilities.
• Spotify Premium: Complimentary subscription to enhance your daily vibe.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and fresh food on every shift.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits reflect our commitment to your well-being and work-life balance.

Career Growth at Starbucks

Starbucks is renowned for internal mobility and development opportunities. Many of our district managers, regional directors, and even executives started as baristas or shift supervisors. With tailored training programs, leadership development courses, and the Starbucks College Achievement Plan, you'll have clear pathways to advance. In Miami, our store is part of a vibrant district offering exposure to high-volume operations and diverse customer bases. Whether you aspire to become a store manager, operations leader, or innovate in corporate roles, Starbucks invests in your journey.

Training and Development

From day one, you'll receive hands-on training in coffee mastery, customer service excellence, and leadership. Ongoing programs like Barista Basics, Shift Supervisor Certification, and digital learning platforms ensure you're always growing.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, planet, and profit. In Miami's energetic market, you'll serve a diverse community while enjoying Florida's sunny lifestyle. Our inclusive culture celebrates differences, supports work-life flexibility, and rewards dedication. With competitive estimated salaries ranging from $38,000 to $48,000 annually (based on market rates for the role in Miami, FL), plus unparalleled benefits, this is more than a job—it's a career launchpad.

Experience the pride of leading a team that creates moments of connection over every cup. Starbucks partners thrive here because we value your contributions and empower your success.

Role FAQs

What shifts will I work as a Shift Supervisor?

Shifts vary to include early mornings, evenings, weekends, nights, and holidays, ensuring full coverage of store hours.

Is prior supervisory experience required?

Yes, at least six months delegating tasks or coordinating two or more employees is needed.

What benefits are available immediately?

Perks like free coffee markouts start right away, with full benefits package upon eligibility.

Can I advance quickly at Starbucks?

Absolutely—many leaders promote within months based on performance and store needs.

How does Starbucks support education?

Through 100% tuition coverage for ASU Online degrees, no strings attached.

Ready to elevate your career? Apply for the Shift Supervisor role at Starbucks in Miami today and brew your future with us!