About Starbucks Coffee Company

Starbucks Coffee Company is the world's premier coffeehouse chain, connecting millions daily with the joy of coffee. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores across 80+ countries. At Starbucks, we're more than just coffee; we're about creating meaningful experiences, fostering community, and driving positive change. Our commitment to ethical sourcing, sustainability, and partner (employee) well-being sets us apart. In Miami, Florida, our stores like Store# 08254 at Cocowalk & Main embody this spirit, serving vibrant communities with premium beverages and handcrafted foods.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Miami, Florida, you'll lead from the front lines, ensuring every customer leaves with a smile and every team member thrives. This dynamic role involves overseeing shift operations, coaching baristas, and upholding our high standards for product quality, customer service, and store safety. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, you'll play a pivotal role in creating the 'Starbucks Experience.' Ideal for motivated leaders with retail experience, this position offers a pathway to management and beyond in a supportive, growth-oriented environment.

Why This Role Matters

Shift Supervisors are the heartbeat of our stores. You direct the work of others, handle cash securely, and adapt recipes for personalized orders, all while building lasting customer relationships. In Miami's bustling Cocowalk & Main location, you'll navigate high-volume shifts with poise, contributing to our mission of inspiring and nurturing the human spirit.

Key Responsibilities

In this hands-on leadership position, your core duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Enforcing store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to team members and coordinating the efforts of two or more employees to keep operations smooth.

These responsibilities demand quick thinking, strong communication, and a passion for teamwork, making every shift rewarding and impactful.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Miami, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others and learn quickly in a fast-paced environment.
• Effective oral communication skills, strong interpersonal abilities, and knowledge of the retail environment.
• Capacity to work as part of a team and build genuine relationships with customers and colleagues.

We're committed to inclusive hiring practices, offering reasonable accommodations where needed. No formal education is required beyond practical experience, but a passion for coffee and service is a must.

Benefits & Perks

Starbucks invests in our partners with industry-leading benefits from day one:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee & Food Markouts: Indulge in our menu anytime.
• 401(k) Match: Secure your future with generous company contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. In Miami, you'll also benefit from our vibrant store culture and community events.

Career Growth at Starbucks

Starbucks is a launchpad for careers. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership development programs. Many of our district managers and executives started as baristas. With internal mobility across thousands of U.S. stores, including opportunities in Miami's growing market, your path could lead to Store Manager, District Manager, or corporate roles. We promote 100% from within, backed by mentorship and performance feedback.

Training & Development

From hands-on coaching to digital learning platforms, we equip you with skills for success. Advance quickly with proven results—our partners average promotions every 6-12 months.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values diversity, equity, inclusion, and sustainability. In Miami, Florida, work in a culturally rich environment at Cocowalk & Main, where innovation meets tradition. Enjoy competitive pay (estimated $36,000-$46,000 annually), comprehensive benefits, and the pride of leading a team that makes a difference. Whether you're perfecting a Frappuccino or inspiring your crew, you'll thrive in our supportive culture. Starbucks isn't just a job—it's a community, a career, and a chance to brew your future.

Role FAQs

Q: What is the estimated salary for this role?
A: Based on market rates for Shift Supervisors in Miami, FL, expect $36,000-$46,000 yearly, plus tips and benefits.

Q: Is this a full-time position?
A: Yes, full-time with flexible scheduling to fit your life.

Q: What experience is required?
A: Six months in customer service and leading small teams.

Q: Are benefits available immediately?
A: Yes, including tuition coverage, Bean Stock, and more from day one.

Q: How do I apply?
A: Visit our careers site and search for Store# 08254 in Miami. Join us today!