About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to ethical sourcing. At Starbucks, we source the finest arabica coffee beans from sustainable farms, crafting beverages that inspire connection and moments of joy. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our Miami location, you'll be part of a dynamic team driving this mission forward in a vibrant retail environment.

Role Overview

The Shift Supervisor role at Starbucks Store# 08227, The Greenery Mall in Miami, Florida, is perfect for motivated leaders ready to elevate store operations and team performance. In this full-time position, you'll oversee shifts, ensure top-tier service, and contribute to a welcoming atmosphere where customers feel at home. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role demands reliability and enthusiasm. Estimated salary ranges from $38,000 to $48,000 annually, reflecting competitive pay in the Miami retail and food service market with a buffer for top performers.

Key Responsibilities

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations, to support seamless store operations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet customer demands.
• Adhere to store operating policies and standards, delivering quality beverages and food products, handling cash securely, and upholding safety and security protocols.
• Prepare and coach baristas in preparing food and beverages to standard recipes or customized orders, adjusting for temperature, ingredients, or substitutions.
• Delegate tasks to team members and coordinate the efforts of two or more employees to ensure efficient shift execution.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Miami, candidates need proven leadership and customer service chops. Key qualifications include:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others with confidence and clarity.
• Quick learning aptitude to master Starbucks recipes, procedures, and systems.
• Effective oral communication skills for team coaching and customer engagement.
• Strong interpersonal skills, retail environment knowledge, and team collaboration abilities to build lasting relationships.

No formal education beyond high school is required, but a passion for coffee, hospitality, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize partner well-being and growth:

• 100% Tuition Coverage: Pursue a bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a shareholder in Starbucks' success.
• Spotify Premium: Complimentary subscription to enjoy music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and fresh food daily.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits start day one for eligible partners, making Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access leadership training programs, mentorship, and pathways to roles like Store Manager, District Manager, or corporate positions. Many of our executives started as baristas. With internal mobility across thousands of U.S. stores, including opportunities in Miami's bustling market, your career trajectory is limitless. We promote from within, fostering a culture of growth and recognition.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Miami's energetic scene at The Greenery Mall, you'll connect with diverse customers, hone leadership skills, and contribute to a brand that champions sustainability, inclusivity, and innovation. Experience the pride of running a shift where every interaction sparks joy. With competitive pay, unparalleled benefits, and a supportive culture, Starbucks empowers you to thrive personally and professionally.

Role FAQs

Q: What is the typical shift length?
A: Shifts vary from 4-8 hours, with flexibility based on store needs and your availability.

Q: Are there opportunities for overtime?
A: Yes, overtime is available during peak periods, enhancing earning potential.

Q: What training is provided?
A: Comprehensive onboarding covers coffee crafting, customer service, leadership, and safety.

Q: Is prior coffee experience required?
A: No, but customer service and leadership experience are key.

Q: How does Starbucks support work-life balance?
A: Through flexible scheduling, generous PTO, and wellness programs.

Ready to lead the next shift at Starbucks? Apply now and brew your future in Miami.