About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. With thousands of locations across the United States and globally, Starbucks has built a legacy of fostering human connections over every cup. Founded in 1971 in Seattle, Washington, the company has grown into a cultural icon, emphasizing ethical sourcing, sustainability, and community impact. At Starbucks, we're more than just a coffee company—we're a partner in our customers' daily rituals and a launchpad for employee careers. Our commitment to our partners (that's what we call our employees) includes industry-leading benefits, inclusive culture, and opportunities for advancement. Whether you're passionate about coffee or customer service, a Shift Supervisor role at our Middletown, New York store offers a dynamic entry into this iconic brand.

Role Overview

As a Shift Supervisor at Starbucks Store# 13454 in Orange Plaza, Middletown, New York, you'll lead from the front lines, ensuring every shift runs smoothly and every customer leaves with a smile. This full-time position is perfect for motivated individuals with retail or food service experience who thrive in fast-paced environments. You'll coach baristas, manage operations, and uphold Starbucks' high standards for quality and service. Flexible scheduling accommodates early mornings, evenings, weekends, nights, and holidays, making it ideal for those seeking leadership growth in the coffee industry. With strong interpersonal skills and a passion for team building, you'll contribute to a positive store culture while advancing your career at one of America's most beloved brands.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies and standards, such as providing quality beverages and food products, cash handling, and store safety/security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to optimize efficiency.

These duties demand quick thinking, effective communication, and a hands-on approach to leadership, ensuring the store exceeds customer expectations every shift.

Qualifications & Requirements

To succeed as a Shift Supervisor, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Ability to direct the work of others with confidence and clarity.
• Quick learning aptitude to master Starbucks recipes, procedures, and systems.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and ability to work collaboratively as part of a team.
• Capacity to build meaningful relationships with customers and colleagues.

No formal degree is required, but a high school diploma or equivalent is preferred. Starbucks values diverse backgrounds and provides training to help you excel.

Benefits & Perks

Starbucks offers unmatched benefits that set us apart in the retail and food service sectors:

• 100% Tuition Coverage: Pursue your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in Starbucks' success.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee and Food Markouts: Indulge in complimentary drinks and snacks daily.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee assistance programs. These benefits are available from day one, supporting your well-being and work-life balance.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership programs. Many of our store managers, district managers, and corporate leaders started as hourly partners. With internal mobility opportunities, you can advance to roles like Assistant Store Manager, Store Manager, or beyond into operations, merchandising, or global functions. Our tuition reimbursement empowers you to gain credentials that fuel promotions. In Middletown, New York, this role is a stepping stone to thriving in the competitive coffee industry.

Leadership Development

Access tailored coaching, mentorship, and performance feedback to hone your skills. Starbucks' culture promotes from within, with over 70% of management roles filled internally.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Middletown, New York, our Orange Plaza store is a local hub where you'll connect with diverse customers and build lasting team bonds. Enjoy a premium work environment with modern equipment, collaborative energy, and a focus on sustainability. Starbucks' mission to inspire and nurture the human spirit resonates in every role. With competitive pay estimated at $36,000–$46,000 annually (based on market rates for the region), plus tips and benefits, you'll thrive financially and professionally. Be part of a company that's transparent about its goals, from carbon neutrality to ethical sourcing.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

At least six months delegating tasks or coordinating teams is required.

What benefits start immediately?

All core benefits, including tuition coverage, Bean Stock, Spotify, free markouts, and 401(k) match, are available from day one.

Is training provided?

Yes, comprehensive onboarding covers recipes, operations, and leadership skills.

How do I apply?

Search for Store# 13454 on Starbucks careers site and submit your application today.

Ready to elevate your career? Apply for the Shift Supervisor position at Starbucks in Middletown, New York, and become part of something bigger.