About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving premium coffee, tea, and food to millions daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. At Starbucks, we prioritize creating a welcoming 'third place' between home and work, fostering community and connection through exceptional products and service.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who embody our core values of creating a culture of warmth and belonging, acting with integrity, and driving innovation. As a Shift Supervisor in Milford, Connecticut, you'll be part of a dynamic team at Store #49750, located at 945 Boston Post Rd, contributing to the local community while advancing your career in a supportive environment.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide store operations during shifts. Reporting to the store manager, you'll oversee team members, ensure operational excellence, and deliver the Starbucks Experience to every customer. This full-time position requires flexibility and a passion for coffee, customer service, and team development. With opportunities for rapid advancement, it's an ideal entry into retail management within the coffee industry.

In Milford, CT, this role offers a chance to work in a bustling location serving the local community with handcrafted beverages and fresh food. Expect a fast-paced environment where your leadership directly impacts customer satisfaction and store performance.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties focus on operational leadership and customer-centric service:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Adhere to store operating policies, delivering quality beverages and food products while managing cash handling, safety, and security protocols.
• Prepare and coach baristas in crafting food and beverages to standard recipes or customized orders, handling variations like temperature, ingredients, or substitutions.
• Delegate tasks to team members and coordinate the efforts of two or more employees to ensure smooth operations.
• Direct the work of others, fostering a positive team environment and resolving issues efficiently.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should possess:

• At least six months of experience in a customer-facing role involving constant interaction and fulfilling requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct others, learn quickly, and communicate effectively orally.
• Strong knowledge of the retail environment, interpersonal skills, and team-building capabilities.
• Flexibility for varied shifts and a commitment to Starbucks standards.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks welcomes diverse backgrounds and provides training for success.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• Bean Stock: Equity grants that make you a partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Free subscription to enjoy music on the job and beyond.
• Free Coffee & Merch Markouts: Enjoy complimentary handcrafted beverages and discounts on merchandise.
• 401(k) Match: Company contributions to help you save for the future.
• Additional perks include comprehensive health insurance, dental and vision coverage, paid time off, mental health resources, and partner assistance programs.

These benefits are available from day one for eligible partners, underscoring Starbucks' commitment to total rewards.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership programs. Many store managers and district leaders started as baristas or shift supervisors. With internal promotion rates among the highest in retail, your path could lead to roles like Assistant Store Manager, Store Manager, or beyond into district and regional leadership. We offer tuition-free education, mentorship, and clear career ladders to fuel your ambition.

Training and Development

From hands-on coaching to online courses, Starbucks equips you with skills in customer service, operations, and management. Advance quickly based on performance and store needs.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to make a difference. In Milford, CT, you'll serve a vibrant community while enjoying a premium work culture that values inclusivity, innovation, and impact. Our partners rave about the flexibility, camaraderie, and perks that make every shift rewarding. With a brand synonymous with quality and community, your career here positions you for long-term success in retail, hospitality, or beyond.

Starbucks is an equal opportunity employer, committed to a diverse workforce and inclusive environment.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is experience required?
A: Yes, at least 6 months in customer service and task delegation.

Q: What is the estimated salary?
A: Around $38,000–$48,000 USD yearly, depending on experience and location.

Q: Are benefits immediate?
A: Eligible partners receive benefits from day one.

Q: How do I apply?
A: Visit our careers site and search for Store #49750 in Milford, CT. Apply now to join the Starbucks family!