About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks offers high-quality coffees, teas, and food items while fostering a welcoming third-place environment. Founded in 1971 in Seattle, Washington, the company has grown into a global icon, emphasizing ethical sourcing, sustainability, and community engagement. In the United States, particularly in vibrant locations like Mililani, Hawaii, Starbucks continues to thrive by hiring dedicated professionals who embody its core values of connection, inclusivity, and excellence.

Role Overview

As a Shift Supervisor at Starbucks Store# 21011 on Kipapa Dr. in Mililani, Hawaii, you will play a pivotal role in leading a dynamic team during shifts, ensuring exceptional customer experiences, and upholding the highest standards of store operations. This leadership position is ideal for motivated individuals with retail experience who thrive in fast-paced environments. Shift Supervisors at Starbucks are the heartbeat of the store, coaching baristas, managing daily tasks, and delivering the signature Starbucks experience. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this full-time role offers a chance to advance within a supportive, growth-oriented company.

Key Responsibilities

Shift Supervisors are responsible for a wide range of duties that keep the store running smoothly and customers coming back. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and maintaining store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to optimize efficiency.
• Directing the work of others to achieve operational goals and deliver outstanding service.

Customer Focus

At the core of the role is constant interaction with customers, fulfilling their requests, and building lasting relationships that align with Starbucks' customer-obsessed culture.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Mililani, candidates should possess the following qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Proven ability to direct the work of others in a team setting.
• Strong ability to learn quickly and adapt to changing priorities.
• Effective oral communication skills and knowledge of the retail environment.
• Strong interpersonal skills, ability to work as part of a team, and build meaningful relationships with colleagues and customers.

No formal education beyond high school is required, but a passion for coffee, leadership, and hospitality is essential. Starbucks values diversity and provides reasonable accommodations where needed.

Benefits & Perks

Starbucks offers an industry-leading benefits package designed to support the whole you. As a Shift Supervisor, you'll enjoy:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers 100% of tuition for online bachelor's degrees through Arizona State University (ASU Online), helping you advance your education tuition-free.
• Bean Stock: Equity grants that make you a partner in the company's success.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on products and travel.

Career Growth at Starbucks

Starbucks invests heavily in employee development, with clear paths to promotion. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, and beyond, including district and regional leadership. Through Starbucks' leadership training programs, mentorship opportunities, and the Path to Promotion framework, you'll gain the skills needed for long-term success. Many current executives started as hourly partners, proving that dedication leads to rewarding careers. In Mililani, Hawaii, this role positions you for growth within a supportive store environment backed by global resources.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor means more than just a job—it's a chance to be part of a purpose-driven company that prioritizes people, communities, and sustainability. In Mililani, you'll contribute to a local store while benefiting from global opportunities. Experience a culture of belonging, where your voice matters, and your growth is prioritized. With competitive pay estimated at $38,000–$48,000 annually (based on market rates for Hawaii), plus unparalleled benefits, Starbucks offers stability and excitement. Whether you're crafting the perfect latte or leading your team through peak hours, you'll make a difference every day.

Role FAQs

What hours will I work as a Shift Supervisor?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams, plus customer service experience.

What benefits are available immediately?

Benefits like free coffee markouts start right away, with full packages including tuition coverage after eligibility.

Is this a full-time position?

Yes, full-time role with opportunities for overtime and career advancement.

How does Starbucks support career growth?

Through training, tuition reimbursement, and structured promotion paths from barista to management.

Ready to lead at Starbucks? Apply now for the Shift Supervisor position at Store# 21011 in Mililani, Hawaii, and brew your future with the world's premier coffee company.