About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we source ethically grown coffee from around the world, crafting beverages that inspire connection. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor in Milpitas, California, you'll be part of a dynamic team driving this mission forward in a vibrant community setting.

Role Overview

The Shift Supervisor role at Starbucks Store# 17972, located at 120 W Calaveras in Milpitas, is a leadership position perfect for motivated individuals ready to step up in the fast-paced retail and food service environment. In this full-time role, you'll oversee store operations during your shift, ensuring top-tier service, product quality, and team performance. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this position demands reliability and adaptability. Estimated salary ranges from $38,000 to $48,000 annually, based on market rates for retail supervisors in the San Francisco Bay Area, offering competitive pay with significant upside potential through performance incentives.

Why This Role Stands Out

As a Shift Supervisor, you'll bridge the gap between barista and store manager, gaining hands-on leadership experience while delivering the Starbucks experience customers love. Milpitas, a bustling city in Silicon Valley, provides an energetic backdrop for career advancement in one of the hottest job markets for retail careers.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Core duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members.

These responsibilities ensure smooth shifts, happy customers, and a well-run store, fostering a collaborative team environment.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Milpitas, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic retail setting.
• Effective oral communication skills, strong interpersonal abilities, and knowledge of the retail environment.
• Team-oriented mindset with the ability to build relationships and work collaboratively.

No formal degree is required—Starbucks values hands-on experience and a passion for coffee and customer service. Reasonable accommodations are available for qualified individuals.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partner in Starbucks' success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Markouts: Indulge in complimentary drinks and food while on duty.
• 401(k) Match: Secure your future with generous company matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and employee discounts, creating a total rewards package valued at thousands annually.

Career Growth at Starbucks

Starbucks invests heavily in employee development. As a Shift Supervisor, you'll access leadership training programs, mentorship, and clear paths to roles like Store Manager, District Manager, and beyond. Many of our executives started as baristas. With internal mobility across thousands of U.S. stores, your career trajectory in Milpitas can lead to opportunities nationwide. Join Starbucks for a role where 75% of managers are promoted from within.

Training and Development

From day one, you'll receive comprehensive onboarding, ongoing coaching, and access to Starbucks College Achievement Plan, ensuring you're equipped for success and advancement.

Why Join Starbucks

Choosing Starbucks means more than a job—it's a community. In Milpitas, you'll serve tech professionals, families, and locals in a high-traffic store, honing skills transferable to any industry. Our inclusive culture celebrates diversity, with employee resource groups and a commitment to equity. Enjoy a premium work environment with modern equipment, supportive teams, and the satisfaction of creating moments of connection. Starbucks isn't just coffee; it's a movement. Apply now to elevate your career in the coffee industry.

Role FAQs

Q: What is the schedule like?
A: Flexible, including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is prior supervisory experience required?
A: At least six months delegating tasks or coordinating teams is preferred.

Q: What benefits are available immediately?
A: Partners are eligible for benefits like free coffee from day one, with full package upon meeting eligibility.

Q: How does Starbucks support career growth?
A: Through training, tuition coverage, and promotion opportunities—many leaders start in hourly roles.

Q: Is this a full-time position?
A: Yes, designed for full-time commitment with competitive pay and benefits.