About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores across more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee beans to creating a welcoming third place between work and home.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life daily. We prioritize inclusivity, sustainability, and innovation, offering opportunities in retail, operations, and beyond. Joining Starbucks means becoming part of a purpose-driven organization that invests in your growth and well-being.

Role Overview

As a Shift Supervisor at Starbucks Store# 02268, located at Webster & Downer in Milwaukee, Wisconsin, you will play a pivotal role in leading a dynamic team to deliver exceptional customer experiences. This full-time position is ideal for motivated individuals with retail or food service experience who thrive in fast-paced environments. Shift Supervisors ensure smooth store operations, coach baristas on beverage and food preparation, and uphold Starbucks' high standards for quality, safety, and service.

You'll work flexible hours, including early mornings, evenings, weekends, nights, and holidays, making it perfect for those seeking leadership growth in the coffee industry. With strong interpersonal skills and the ability to direct others, you'll build relationships with customers and team members alike, contributing to a positive store culture in Milwaukee's vibrant community.

Key Responsibilities

Shift Supervisors at Starbucks are hands-on leaders who balance operational excellence with team development. Core duties include:

• Maintaining regular and consistent attendance and punctuality to model reliability for the team.
• Working flexible schedules to meet store needs, including peak hours and holidays.
• Enforcing store operating policies, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Coaching partners in preparing standardized or customized drinks and food items, such as adjusting temperatures, quantities, or ingredients.
• Delegating tasks and coordinating the efforts of two or more employees to ensure efficient shift operations.
• Directing the work of others while fostering a collaborative team environment.

Daily Impact

Every shift, you'll interact directly with customers, fulfilling requests with enthusiasm and precision. Your leadership ensures the store runs seamlessly, creating memorable moments for guests in Milwaukee.

Qualifications & Requirements

To succeed as a Shift Supervisor, candidates should possess:

• At least six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct others effectively in a team setting.
• Quick learning aptitude to master Starbucks recipes and procedures.
• Strong oral communication and interpersonal skills.
• Knowledge of retail environments and team dynamics.
• Flexibility for varied shifts, with or without reasonable accommodations.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diverse backgrounds and provides training for success.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as an equity partner in our success.
• Spotify Premium: Enjoy ad-free music streaming as part of your partner perks.
• Free Coffee and Food Markouts: Indulge in complimentary beverages and snacks during shifts.
• 401(k) with Company Match: Secure your financial future with generous retirement contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll gain leadership experience that paves the way for roles like Store Manager, District Manager, or corporate positions. Our internal mobility program has helped thousands advance, with 80% of leaders starting as hourly partners. In Milwaukee, you'll have access to regional training centers and mentorship programs tailored to retail excellence.

Training and Development

From barista basics to advanced management courses, Starbucks provides comprehensive onboarding and ongoing education. Leverage our partnership with ASU for bachelor's degrees in business, leadership, and more—all fully covered.

Why Join Starbucks

Choosing Starbucks means joining a company that values you as a whole person. In Milwaukee, Wisconsin, our Webster & Downer store serves a diverse community, offering a rewarding environment to build skills and connections. We prioritize work-life balance, inclusivity, and sustainability—sourcing ethical coffee and reducing waste. With competitive pay estimated at $36,000–$46,000 annually (based on market rates), plus tips and benefits, this role delivers stability and upside. Be part of a brand that transforms lives through coffee and community.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits start immediately?
A: Eligible partners receive tuition coverage, Bean Stock, Spotify Premium, free markouts, and 401(k) match from day one.

Q: How do I apply?
A: Visit our careers site, search for Store# 02268 in Milwaukee, WI, and submit your application today.

Q: Does Starbucks offer accommodations?
A: Yes, we provide reasonable accommodations for attendance, work, and more.