About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do: to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life. From baristas to shift supervisors, every role plays a vital part in creating meaningful connections with customers. As a Shift Supervisor in Minneapolis, Minnesota, you'll join a dynamic team at Store# 00263 in the IDS Center, a bustling hub in the heart of downtown.

Role Overview

The Shift Supervisor position at Starbucks is a leadership role designed for motivated individuals ready to step up and guide store operations during shifts. Reporting to the store manager, you'll oversee team members, ensure exceptional customer service, and maintain the high standards that define the Starbucks experience. This full-time role requires flexibility to work early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced retail environment.

In Minneapolis, this position offers the chance to lead in a vibrant urban store, interacting with diverse customers from office workers to tourists. With six months of relevant experience, you'll coach partners on beverage and food preparation, handle cash securely, and uphold safety protocols—all while fostering a positive team atmosphere.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Adhere to store operating policies, delivering quality beverages and food products, managing cash handling, and ensuring safety and security.
• Prepare and coach the preparation of food and beverages according to standard recipes or customer customizations, such as adjusting temperature, ingredients, or substitutions.
• Delegate tasks to other employees and coordinate the efforts of two or more team members to keep operations smooth.

Leadership Focus

Direct the work of others, build relationships, and promote teamwork. Your ability to communicate effectively and learn quickly will be key to success in this supervisory role.

Qualifications & Requirements

To excel as a Shift Supervisor at Starbucks, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Strong interpersonal skills, effective oral communication, and the ability to work collaboratively in a team.
• Knowledge of retail environments and the agility to learn quickly.
• Availability for flexible scheduling and commitment to store standards.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Equity in the company through stock grants, allowing you to share in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees from Arizona State University (ASU Online), empowering your education without debt.
• Spotify Premium: Free subscription to enjoy music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests in your development with clear paths to advancement. Shift Supervisors often progress to Assistant Store Manager, Store Manager, and beyond into district or regional roles. Our internal training programs, leadership development courses, and tuition assistance ensure you have the tools to grow. Many of our executives started as baristas, proving that dedication leads to opportunity. In Minneapolis, you'll join a supportive district with regular coaching and performance feedback.

Training and Support

New Shift Supervisors receive hands-on training in operations, leadership, and customer service, plus access to Starbucks College Achievement Plan for long-term success.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, communities, and sustainability. In Minneapolis, you'll contribute to a store in the iconic IDS Center, serving the energetic downtown crowd. Enjoy a premium work culture with inclusive values, competitive pay estimated at $38,000-$48,000 annually (based on market rates), and the chance to make a real difference. Our commitment to ethical sourcing, environmental responsibility, and partner well-being makes Starbucks a top employer in the retail and coffee industry.

With strong interpersonal skills and leadership potential, this role positions you for rewarding experiences and career acceleration.

Role FAQs

Q: What is the estimated salary for this role?
A: Based on market rates for Shift Supervisors in Minneapolis, MN, expect $38,000-$48,000 USD yearly, depending on experience and performance.

Q: Is this a full-time position?
A: Yes, full-time with flexible scheduling.

Q: What experience is required?
A: Minimum six months in customer service and task delegation.

Q: Are benefits available immediately?
A: Eligible partners receive benefits from day one, including tuition coverage and stock grants.

Q: How do I apply?
A: Search for Store# 00263, IDS Center on Starbucks careers site and submit your application today!