About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. In Canada, Starbucks operates hundreds of stores, including the location at Store# 23275, 30 WORLD DRIVE in Mississauga, ON, serving communities with high-quality beverages, whole bean coffee, and food products. As a Shift Supervisor, you'll be part of a brand that values partners (that's what we call our employees) and fosters a culture of inclusivity, innovation, and community impact. Starbucks is more than a job—it's a place where your passion for people and coffee can thrive.

Role Overview

The Shift Supervisor role at Starbucks Coffee Company in Mississauga, ON, is a dynamic leadership position perfect for motivated individuals ready to take the next step in their retail career. Reporting to the store manager, you'll oversee shift operations, coach team members, and ensure every customer leaves with a smile. This full-time position offers hands-on experience in a fast-paced retail environment, with opportunities to develop skills in team management, customer service, and store operations. If you thrive in a team setting and have a knack for leadership, this role at Store# 23275 is your chance to shine at Starbucks.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are centered on operational excellence and team empowerment:

• Assist with new partner training by positively reinforcing successful performance and providing respectful, encouraging coaching as needed.
• Provide constructive feedback to the store manager on partner performance during your shift.
• Contribute to a positive team environment by recognizing changes in partner morale or performance and promptly communicating them to leadership.
• Deliver legendary customer service by prioritizing the customer-first attitude and building genuine connections with every guest.
• Develop strong relationships with your shift team by understanding and addressing individual motivations, needs, and concerns.
• Execute store operations seamlessly during scheduled shifts, including opening and closing procedures.
• Ensure quality beverages, whole bean coffee, and food products are prepared consistently by adhering to recipe and presentation standards.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Mississauga, ON, you'll need a blend of leadership potential and practical skills:

• Ability to direct the work of others and motivate a team.
• Quick learning aptitude to master Starbucks standards and procedures.
• Effective oral communication skills for coaching and customer interactions.
• Knowledge of the retail environment, particularly in food and beverage service.
• Strong interpersonal skills to build relationships and resolve conflicts.
• Proven ability to work collaboratively as part of a team.

No formal education is required, but prior experience in retail, food service, or hospitality is highly valued. Flexibility with shift work, including evenings and weekends, is essential for this full-time role.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice in Canada:

• Bean Stock: Eligible partners receive stock grants, making you a shareholder in the company.
• 100% Tuition Coverage: Access to Arizona State University Online with full tuition reimbursement for undergraduate degrees.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) Match: Robust retirement savings plan with generous company matching (adapted for Canadian partners through RRSP contributions).

Additional perks include comprehensive health benefits, paid time off, partner discounts, and mental health resources, ensuring your well-being is prioritized.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor in Mississauga, you'll have access to leadership training programs, mentorship, and clear pathways to roles like Assistant Store Manager, Store Manager, and beyond. Many of our district managers and executives started as baristas or shift supervisors. With internal mobility across Canada and globally, your career at Starbucks has no limits. We promote from within and provide tools like the Starbucks College Achievement Plan to fuel your ambitions.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor means becoming part of a purpose-driven company that champions ethical sourcing, environmental stewardship, and community engagement. In Mississauga, ON, you'll contribute to a vibrant store culture while enjoying competitive estimated salaries (CAD 38,000 - 48,000 yearly), flexible scheduling, and a supportive team. Starbucks values diversity, equity, and inclusion, creating an environment where every partner can bring their best self. Experience the pride of leading a team that creates moments of connection over coffee every day.

Role FAQs

Q: What shifts will I work?
A: Shifts vary, including mornings, afternoons, evenings, and weekends, based on store needs.

Q: Is experience required?
A: Retail or customer service experience is preferred but not mandatory; we provide training.

Q: What are the pay and benefits like?
A: Estimated CAD 38,000 - 48,000 yearly, plus Bean Stock, tuition coverage, free drinks, and more.

Q: How do I apply?
A: Visit the Starbucks careers site and search for Store# 23275 in Mississauga, ON.

Q: Does Starbucks support career advancement?
A: Absolutely—over 70% of store managers started in hourly roles.

This role offers more than a job; it's a launchpad for your future at one of the world's most admired brands. Apply now and brew your career with Starbucks!