About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a commitment to sustainability. In Canada, Starbucks operates hundreds of stores, including the location at Winston Churchill & Thomas in Mississauga, ON. As a Shift Supervisor at Starbucks, you'll be part of a dynamic team that creates inspiring moments in people's lives through every cup served.

Role Overview

The Shift Supervisor role at Starbucks Store# 16201 in Mississauga, ON, is a leadership position perfect for motivated individuals passionate about coffee, customer service, and team development. In this full-time role, you'll support store operations, coach partners, and ensure a positive experience for both customers and team members. Shift Supervisors act as the 'manager on duty' during their shifts, directing the work of others while upholding Starbucks' standards for quality and service. This position offers a competitive estimated salary range of CAD 42,000 - 52,000 annually, based on market rates for retail leadership in the Mississauga area, with opportunities for performance-based increases.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties include assisting with new partner training by positively reinforcing successful performance and providing respectful coaching. You'll deliver feedback to the store manager on partner performance, contribute to a positive team environment by recognizing changes in morale, and communicate them effectively. Delivering legendary customer service is core, acting with a 'customer comes first' attitude and building genuine connections. You'll develop relationships with your shift team by addressing individual motivations and concerns, execute store operations seamlessly, and ensure consistent quality in beverages, whole bean coffee, and food products by adhering to recipe and presentation standards.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Mississauga, you need the ability to direct the work of others, learn quickly, and possess effective oral communication skills. Knowledge of the retail environment, strong interpersonal skills, and the ability to work collaboratively as part of a team are essential. Previous experience in retail, food service, or hospitality is highly valued, along with a passion for leadership and customer satisfaction. No formal education beyond high school is required, but a flexible schedule including evenings, weekends, and holidays is necessary for this full-time position.

Benefits & Perks

Starbucks offers industry-leading benefits to its partners (employees). Enjoy Bean Stock stock options, allowing you to own a piece of the company. Take advantage of 100% tuition coverage for Arizona State University Online degrees, empowering your education without debt. Unwind with a complimentary Spotify Premium subscription. Savor free coffee and drink markouts during shifts, plus discounted purchases. Plan for retirement with a 401(k) match program (or equivalent RRSP contributions in Canada). Additional perks include comprehensive health benefits, paid time off, mental health resources, and partner discounts at global Starbucks locations.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for advancement to roles like Store Manager, District Manager, or corporate positions. Many Starbucks executives started as baristas or shift supervisors. Access free leadership training, mentorship programs, and internal job postings across Canada and internationally. With a focus on diversity and inclusion, Starbucks provides equal opportunities for growth regardless of background.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Mississauga means becoming part of a purpose-driven company that prioritizes people, communities, and the planet. Work in a vibrant store environment where your contributions directly impact customer loyalty and team success. Enjoy a supportive culture that values work-life balance, innovation, and fun. Starbucks' commitment to ethical sourcing, sustainability initiatives like the Greener Stores, and community involvement sets it apart. In Mississauga, you'll serve a diverse community while building lasting relationships and skills for long-term success.

Role FAQs

What is the work schedule for a Shift Supervisor?

Shifts vary, typically 30-40 hours per week, including mornings, afternoons, evenings, weekends, and holidays to cover store needs.

Is prior supervisory experience required?

Preferred but not mandatory; Starbucks provides training for high-potential partners.

What benefits are available from day one?

Many perks like free drinks start immediately, with full benefits after eligibility periods.

How does Starbucks support career advancement?

Through tuition reimbursement, leadership programs, and internal promotions—over 70% of managers are promoted from within.

Is this role full-time?

Yes, designed as a full-time position with benefits eligibility.

Ready to lead the next shift at Starbucks? Apply now for the Shift Supervisor position at Store# 16201 in Mississauga, ON, and brew your career forward.