About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we're more than just coffee—we're about creating meaningful connections, fostering inclusive communities, and inspiring our partners (that's what we call our employees). Our commitment to ethical sourcing, sustainability, and partner development sets us apart in the retail and coffee industry.

In the United States, Starbucks offers dynamic career opportunities in retail environments like our Mokena, Illinois location at Store# 49136 on 191st & LaGrange. As a Shift Supervisor, you'll play a pivotal role in delivering the Starbucks Experience to every customer who walks through our doors.

Role Overview

The Shift Supervisor position at Starbucks Coffee Company in Mokena, Illinois, is a leadership role designed for motivated individuals ready to step up in a fast-paced retail setting. You'll oversee store operations during your shift, ensuring exceptional service, product quality, and team performance. This full-time opportunity requires flexibility and a passion for coffee and people. With estimated salaries ranging from $36,000 to $46,000 annually (based on market rates for the role in Illinois), this position offers competitive pay plus comprehensive benefits that support your professional and personal growth.

As a Shift Supervisor, you'll coach baristas, manage daily tasks, and contribute to a positive store culture. Ideal for those with retail or food service experience, this role builds essential leadership skills while immersing you in Starbucks' renowned training programs.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments like temperature, ingredient quantities, or substitutions.
• Leveraging at least six months of experience to delegate tasks to other employees and coordinate the work of two or more team members.

These duties ensure smooth operations and elevate the customer experience at our Mokena store.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Mokena, Illinois, you'll need:

• Six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• At least six months of experience delegating tasks or coordinating the efforts of two or more employees.
• The ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work as part of a team and build lasting relationships.
• Flexibility to work varied shifts, including early mornings, evenings, weekends, nights, and holidays.

No formal degree is required—Starbucks values hands-on experience and a growth mindset. We provide comprehensive training to set you up for success.

Benefits & Perks

Starbucks partners enjoy industry-leading benefits that go beyond competitive pay:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you an owner in the company.
• Spotify Premium: Complimentary subscription to enjoy music on us.
• Free Coffee & Merch Markouts: Enjoy free drinks during shifts and take home merchandise perks.
• 401(k) Match: Company matches your contributions to help secure your financial future.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits make Starbucks a top employer in retail careers.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor in Mokena, you'll access leadership training, mentorship, and pathways to roles like Assistant Store Manager or beyond. Many of our district managers and executives started as baristas. With internal promotion rates among the highest in the industry, your career trajectory is unlimited. Programs like the Barista Basics and Shift Supervisor training equip you with skills for long-term success in coffee industry jobs.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, planet, and profit. In Mokena, Illinois, you'll contribute to a vibrant community hub while enjoying a supportive work culture. Our emphasis on diversity, equity, and inclusion ensures every partner feels valued. With global opportunities, sustainable practices like our Greener Stores initiative, and a passion for coffee innovation, Starbucks offers more than a job—it's a career that brews possibility.

Retail careers at Starbucks stand out for their flexibility, growth potential, and rewarding environment. Whether you're delegating tasks, crafting the perfect latte, or building customer relationships, you'll make a real impact daily.

Role FAQs

What shifts will I work as a Shift Supervisor?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Is prior leadership experience required?

Yes, at least six months delegating tasks or coordinating two or more employees.

What benefits are available immediately?

Benefits like free coffee markouts start on day one; others like tuition coverage and 401(k) match upon eligibility.

Can I advance my career from this role?

Absolutely—Starbucks promotes from within, with clear paths to management positions.

How does Starbucks support work-life balance?

Through flexible scheduling, paid time off, mental health resources, and family-friendly policies.

Ready to lead the next shift at Starbucks in Mokena? Apply now and elevate your career with the world's premier coffee company. (Word count: 1,248)