About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the globe, including a strong presence in Canada, Starbucks offers more than just premium coffee; it creates meaningful connections through its products, partners, and communities. Founded in 1971 in Seattle, Washington, Starbucks has grown into a cultural icon, serving high-quality beverages, whole-bean coffees, teas, and food items while prioritizing sustainability, ethical sourcing, and partner development. In Mont-Royal, QC, our store at Royalmount (#82434) embodies this mission, providing a welcoming space for locals to connect over exceptional coffee experiences.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Mont-Royal, QC, you'll play a pivotal role in leading shift operations and fostering a positive environment for partners and customers alike. This full-time position is ideal for motivated individuals with retail experience who thrive in fast-paced settings. You'll support the store manager by directing team efforts, ensuring operational excellence, and delivering the legendary service Starbucks is renowned for. With French language fluency required, this role is tailored for the bilingual Canadian market, offering opportunities to grow within a supportive, inclusive culture. Estimated salary ranges from $42,000 to $52,000 CAD annually, competitive with retail/food sector rates in Quebec.

Key Responsibilities

Shift Supervisors at Starbucks are the heartbeat of store operations during their shifts. Key responsibilities include:

• Assisting with new partner training by positively reinforcing successful performance and providing respectful, encouraging coaching as needed.
• Providing constructive feedback to the store manager on partner performance to drive continuous improvement.
• Contributing to a positive team environment by recognizing changes in partner morale or performance and promptly communicating them to leadership.
• Delivering legendary customer service by prioritizing a 'customer comes first' attitude and building genuine connections with every guest.
• Developing positive relationships with the shift team by understanding and addressing individual motivations, needs, and concerns.
• Executing store operations seamlessly, including providing quality beverages, whole-bean coffee, and food products while adhering to recipe and presentation standards.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Mont-Royal, QC, candidates should possess:

• Ability to direct the work of others and lead effectively in a team setting.
• Quick learning aptitude to master Starbucks standards and procedures rapidly.
• Effective oral communication skills, with French language fluency in reading, writing, and verbal communication required for this location.
• Strong knowledge of the retail environment, particularly in food and beverage service.
• Exceptional interpersonal skills to build rapport with diverse teams and customers.
• Proven ability to work collaboratively as part of a team while handling dynamic shift demands.

Prior experience in retail, food service, or customer-facing roles is highly valued, along with a passion for coffee culture and people leadership.

Benefits & Perks

Starbucks invests in its partners with industry-leading benefits designed to support well-being, financial security, and personal growth:

• Bean Stock: Equity in the company through stock grants, allowing you to share in Starbucks' success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your education without debt.
• Spotify Premium: Complimentary subscription to enjoy music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy Starbucks products daily, plus discounts for friends and family.
• 401(k) with Company Match: Robust retirement savings plan with generous matching contributions (adapted for Canadian partners via RRSP equivalents).

Additional perks include comprehensive health benefits, paid time off, mental health resources, and exclusive partner events.

Career Growth at Starbucks

Starbucks is committed to partner development, offering clear paths for advancement. As a Shift Supervisor, you'll gain hands-on leadership experience that can propel you to roles like Assistant Store Manager, Store Manager, or even district-level positions. Our robust training programs, mentorship opportunities, and internal mobility initiatives have helped thousands of partners build lifelong careers. In Canada, with our expanding footprint, Shift Supervisors often transition into multi-unit leadership within 1-2 years. Leverage tools like the Starbucks College Achievement Plan and leadership development courses to unlock your potential.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven organization that values inclusivity, innovation, and impact. In Mont-Royal, QC, you'll contribute to a vibrant community hub while enjoying a supportive culture that celebrates diversity and work-life balance. With competitive pay, unparalleled benefits, and a global brand behind you, this role offers stability and excitement. Starbucks partners report high job satisfaction due to our focus on empowerment, recognition, and fun—think team-building events, coffee tastings, and morale-boosting initiatives. If you're ready to lead with passion and make a difference, Starbucks is your next great step.

Role FAQs

Is French fluency mandatory?

Yes, French language fluency in reading, writing, and verbal communication is required for this Mont-Royal location to serve our community effectively.

What is the work schedule like?

Shifts vary based on store needs, typically including evenings, weekends, and holidays in this full-time role.

Are there opportunities for promotion?

Absolutely—many store managers started as Shift Supervisors, with structured paths for growth.

What benefits are available immediately?

Perks like free coffee markouts start on day one, with full benefits package upon eligibility.

How does Starbucks support work-life balance?

We offer flexible scheduling, paid time off, and wellness programs to help partners thrive.