About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks offers high-quality coffees, teas, and handcrafted beverages alongside fresh food items. Founded in 1971 in Seattle, Washington, the company has grown into a global icon synonymous with premium coffee experiences, community engagement, and employee empowerment. At Starbucks, partners (that's what we call our employees) are at the heart of everything we do. We prioritize creating a welcoming third place between home and work, where customers connect and recharge.

In the United States, Starbucks operates thousands of stores, including vibrant locations like the one at Store# 69586 in Moosic, Pennsylvania's Birney Plaza. This store embodies our mission to elevate everyday moments through exceptional service and products. As a Shift Supervisor, you'll play a pivotal role in upholding these standards while advancing your career in a supportive environment.

Role Overview

The Shift Supervisor position at Starbucks in Moosic, Pennsylvania, is a dynamic leadership role perfect for motivated individuals with retail experience. Reporting to store management, you'll oversee shift operations, ensuring seamless customer service, product quality, and team performance. This full-time opportunity demands flexibility, with shifts that may include early mornings, evenings, weekends, nights, and holidays. Ideal candidates thrive in fast-paced retail settings, possess strong people skills, and are eager to coach baristas toward excellence.

Salary estimates for this role range from $36,000 to $46,000 annually, based on market rates in Pennsylvania's retail and food sectors, offering competitive pay with performance potential. Join a team where your leadership directly impacts customer satisfaction and store success.

Key Responsibilities

As a Shift Supervisor, your daily impact includes:

• Maintaining regular attendance and punctuality to model reliability for the team.
• Working flexible hours to meet store needs, including peak times and holidays.
• Enforcing store operating policies, from quality beverage preparation to cash handling and safety protocols.
• Coaching baristas on food and beverage standards, including customizations like temperature adjustments or ingredient substitutions.
• Delegating tasks and coordinating the efforts of two or more employees to ensure smooth operations.
• Directing team workflow during busy periods to deliver exceptional customer experiences.

Customer Focus

Prioritize fulfilling customer requests with speed and personalization, building lasting relationships in the Moosic community.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Moosic:

• Hold at least six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• Demonstrate six months of task delegation or coordination experience with two or more team members.
• Exhibit the ability to direct others, learn quickly, and communicate effectively orally.
• Possess knowledge of retail environments, strong interpersonal skills, and team-building abilities.
• Be available for flexible scheduling, with or without reasonable accommodations.

No formal education beyond high school is required, but a passion for coffee and hospitality is essential. Starbucks values diverse backgrounds and provides training for success.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Pursue a bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as an eligible partner, sharing in company success.
• Spotify Premium: Enjoy a free subscription to stream your favorite music.
• Free Coffee & Markouts: Take home coffee, tea, and food items daily.
• 401(k) Match: Contribute to retirement savings with generous company matching.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. These benefits support your well-being and financial goals from day one.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. Shift Supervisors often advance to Assistant Store Manager or Store Manager roles within 1-2 years. Access leadership training, mentorship, and online courses via the Starbucks College Achievement Plan. Many partners progress to district or regional positions, with opportunities worldwide. In Moosic, you'll gain hands-on experience leading a high-volume store, building skills in operations, merchandising, and people management transferable across retail careers.

Training & Support

New hires receive paid training on barista skills, food safety, and supervisory best practices. Ongoing coaching ensures continuous improvement.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company focused on ethical sourcing, sustainability, and community impact. In Moosic, Pennsylvania, contribute to Birney Plaza's local vibe while enjoying a premium work culture. Our inclusive environment celebrates diversity, with employee resource groups and equitable pay practices. Experience the pride of crafting moments of connection—one perfect pour at a time. With strong earning potential, unbeatable benefits, and clear paths to promotion, this Shift Supervisor role is your gateway to a rewarding career.

Role FAQs

Q: Is this a full-time position?
A: Yes, full-time with flexible scheduling to fit your lifestyle.

Q: What experience is required?
A: Six months in customer service and delegation; retail background preferred.

Q: Are benefits immediate?
A: Eligible partners receive benefits shortly after starting, including tuition coverage.

Q: How do I apply?
A: Visit Starbucks careers site, search for Store# 69586 in Moosic, PA, and submit your application today.

Q: Does Starbucks offer accommodations?
A: Yes, we provide reasonable accommodations for attendance, scheduling, and more.