About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the United States and globally, Starbucks offers premium coffee, handcrafted beverages, fresh food, and a welcoming third-place environment. Founded in 1971 in Seattle, Washington, the company has grown into a cultural icon, emphasizing ethical sourcing, sustainability, and community engagement. At Starbucks, every partner (that's what we call our employees) plays a vital role in creating meaningful connections with customers. As a Shift Supervisor in Morton Grove, Illinois, you'll be part of a dynamic team driving the Starbucks experience forward.

Role Overview

The Shift Supervisor position at Starbucks Store# 02237 in Prairie View Plaza, Morton Grove, Illinois, is a leadership role perfect for motivated individuals ready to step up in a fast-paced retail environment. In this full-time position, you'll oversee operations during your shift, ensuring top-notch customer service, product quality, and team performance. Shift Supervisors model Starbucks standards, coach baristas, and contribute to a positive store culture. This role demands flexibility, quick thinking, and a passion for coffee and people. With opportunities for advancement, it's an ideal launchpad for a rewarding career at Starbucks.

Why Morton Grove?

Morton Grove, a vibrant suburb in Illinois, offers a welcoming community just north of Chicago. Our Prairie View Plaza location serves loyal customers seeking their daily brew in a convenient, high-traffic spot. Join us and become part of the local Starbucks family.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties focus on operational excellence and team leadership:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies, including quality beverage and food preparation, cash handling, safety, and security.
• Prepare and coach team members on food and beverage recipes, including customizations like temperature adjustments or ingredient substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure smooth operations.
• Direct the work of others while fostering a collaborative team environment.

These responsibilities ensure every customer leaves with a smile and a perfectly crafted drink.

Qualifications & Requirements

Starbucks seeks candidates who thrive in a retail setting. Key qualifications include:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct others, learn quickly, and communicate effectively orally.
• Strong interpersonal skills, retail environment knowledge, and team-building abilities.
• Availability for flexible scheduling and commitment to attendance standards.

No formal education beyond high school is required, but a passion for service and leadership is essential. Starbucks provides training to set you up for success.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize partner well-being and growth:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you an owner in the company.
• Spotify Premium: Enjoy a free subscription to stream your favorite music.
• Free Coffee and Food Markouts: Indulge in complimentary drinks and snacks during shifts.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits reflect Starbucks' commitment to holistic partner support.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll gain hands-on leadership experience, paving the way for roles like Assistant Store Manager, Store Manager, or District Manager. Many leaders started as baristas. With internal training programs, mentorship, and promotion-from-within culture, your potential is limitless. Over 70% of store management roles are filled by internal partners. Embrace endless opportunities in operations, merchandising, or corporate paths.

Training and Development

From day one, you'll access Starbucks University for online courses, leadership workshops, and skill-building. Advance confidently with tailored support.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, innovation, and impact. We source ethically grown coffee, champion sustainability through our Greener Stores initiative, and support communities via grants and volunteering. As a Shift Supervisor in Morton Grove, you'll lead with purpose, build lasting relationships, and contribute to a brand loved worldwide. Experience competitive pay (estimated $36,000-$46,000 annually), comprehensive benefits, and a fun, supportive culture. Ready to elevate your career? This is your moment.

Role FAQs

Q: What is the estimated salary for this role?
A: Based on market rates for Shift Supervisors in Illinois retail/food sector, expect $36,000-$46,000 yearly, plus tips and benefits.

Q: Is this a full-time position?
A: Yes, full-time with flexible shift scheduling.

Q: What experience is required?
A: Six months customer service and six months task delegation experience.

Q: Are benefits available immediately?
A: Eligible partners enjoy benefits after meeting introductory periods.

Q: How do I apply?
A: Visit Starbucks careers site, search for Store# 02237 in Morton Grove, IL, and submit your application today!

Join Starbucks and brew your future. Apply now for Shift Supervisor at Prairie View Plaza.