About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we source ethically grown coffee from around the world, crafting beverages and food items that delight millions daily. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our Mountain View, California location (Store# 07933 at Rengstorff & Middlefield), you'll be part of a dynamic team driving this mission forward in a vibrant community known for innovation and tech-savvy residents.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up in a fast-paced retail environment. Reporting to the store manager, you'll oversee shift operations, ensuring smooth service, team performance, and adherence to Starbucks standards. This full-time position offers flexible hours, including early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in dynamic settings. With an estimated salary range of $45,000 to $55,000 annually (based on market rates for Mountain View, CA), this role provides competitive pay plus comprehensive benefits that support your professional and personal growth.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties focus on operational excellence and team leadership:

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Work flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Prepare and coach baristas in crafting beverages and food to standard recipes or customized orders, handling variations like temperature, ingredients, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure efficient operations.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Mountain View, candidates should possess:

• At least six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Demonstrated ability to direct the work of others and build strong relationships.
• Effective oral communication skills, quick learning ability, and knowledge of retail environments.
• Strong interpersonal skills, teamwork orientation, and flexibility with scheduling.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Reasonable accommodations are available for qualified individuals with disabilities.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as a partner, sharing in the company's success.
• Spotify Premium: Enjoy a free subscription to stream your favorite music.
• Free Coffee & Drink Markouts: Take home coffee, tea, and food items daily.
• 401(k) Match: Comprehensive retirement plan with generous company matching.

Additional perks include health insurance, paid time off, mental health resources, and partner discounts. These benefits are available from day one for eligible roles, ensuring you feel valued immediately.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for advancement to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal mobility program has helped thousands of partners climb the ladder—over 70% of our retail leaders started in hourly positions. In Mountain View, surrounded by Silicon Valley innovation, you'll have opportunities to network and grow in a forward-thinking market. Access free training via Starbucks College Achievement Plan and leadership development programs to accelerate your career.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Mountain View, our store serves tech professionals, families, and students seeking their daily inspiration. You'll build lasting relationships, contribute to local sustainability initiatives like our Greener Stores program, and be part of a brand that prioritizes inclusivity and ethics. With premium pay, unbeatable benefits, and a supportive culture, Starbucks empowers you to thrive. Whether you're passionate about coffee craftsmanship or team leadership, this Shift Supervisor role offers purpose and potential.

Role FAQs

Q: What is the work schedule like?
A: Flexible, including early mornings, evenings, weekends, nights, and holidays to support store operations.

Q: Are there advancement opportunities?
A: Yes, with robust training and 70%+ of leaders promoted internally.

Q: What benefits start immediately?
A: Eligible partners receive tuition coverage, Bean Stock, Spotify, free drinks, and more from day one.

Q: Is experience required?
A: Six months in customer service and delegation preferred, but we value potential and train accordingly.

Q: How does Starbucks support work-life balance?
A: Through flexible scheduling, mental health resources, and generous PTO.

Ready to lead the next shift at Starbucks? Apply today for Store# 07933 in Mountain View, CA, and brew your future with us.